{"id":12913,"date":"2016-07-21T02:04:39","date_gmt":"2016-07-21T02:04:39","guid":{"rendered":"https:\/\/cu2kwijswe.wpdns.site\/contact-us\/"},"modified":"2026-05-05T01:01:29","modified_gmt":"2026-05-05T01:01:29","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/aligntraining.com\/au\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12913\" class=\"elementor elementor-12913 elementor-61\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-403d2ab e-flex e-con-boxed e-con e-parent\" data-id=\"403d2ab\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t<div class=\"elementor-element elementor-element-0d1b051 e-con-full e-flex e-con e-child\" data-id=\"0d1b051\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-f7fbf72 elementor-widget elementor-widget-breadcrumbs\" data-id=\"f7fbf72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span class=\"yoast-breadcrumbs\"><span><a href=\"https:\/\/aligntraining.com\/au\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ab7a1a elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"9ab7a1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-7cde7bb859728a21207628191890e260\"><div class=\"porto-u-main-heading\"><h1   >We\u2019re here to help<\/h1><\/div><style>.porto-u-7cde7bb859728a21207628191890e260.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2567376 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"2567376\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-7cde7bb859728a21207628191890e260\"><div class=\"porto-u-sub-heading\" style=\"\"><p>Get in touch with us for inquiries, consultations, or support<\/p><\/div><style>.porto-u-7cde7bb859728a21207628191890e260.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0d1c35c e-flex e-con-boxed e-con e-parent\" data-id=\"0d1c35c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t<div class=\"elementor-element elementor-element-28bca90 contact-details e-con-full e-flex e-con e-child\" data-id=\"28bca90\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t<div class=\"elementor-element elementor-element-5661146 e-con-full e-flex e-con e-child\" data-id=\"5661146\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-fc9f0b0 elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"fc9f0b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-7cde7bb859728a21207628191890e260\"><div class=\"porto-u-main-heading\"><h2   >Reach Us Directly<\/h2><\/div><style>.porto-u-7cde7bb859728a21207628191890e260.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3812294 e-con-full e-flex e-con e-child\" data-id=\"3812294\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-d29c809 elementor-widget__width-auto elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"d29c809\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-7cde7bb859728a21207628191890e260\"><div class=\"porto-u-main-heading\"><div   >Email<\/div><\/div><div class=\"porto-u-sub-heading\" style=\"\"><p><a href=\"mailto:Info@aligntraining.com\">Info@aligntraining.com<\/a><\/p><\/div><style>.porto-u-7cde7bb859728a21207628191890e260.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae6ff07 elementor-widget__width-auto elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"ae6ff07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-7cde7bb859728a21207628191890e260\"><div class=\"porto-u-main-heading\"><div   >Phone Number<\/div><\/div><div class=\"porto-u-sub-heading\" style=\"\"><a href=\"tel:0800472368\"><span class=\"elementor-icon-list-text\">NZ: 0800472368<\/span><\/a>\n<br><a href=\"tel:1300896518\"><span class=\"elementor-icon-list-text\">AU: 1300896518<\/span><\/a><\/div><style>.porto-u-7cde7bb859728a21207628191890e260.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fb2a3e elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"5fb2a3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-7cde7bb859728a21207628191890e260\"><div class=\"porto-u-main-heading\"><div   >Address<\/div><\/div><div class=\"porto-u-sub-heading\" style=\"\"><p><span data-teams=\"true\">Level 32, 367 Collins Street, Melbourne, VIC 3000 CBD, Melbourne VIC 3000, Australia<\/span><\/p><\/div><style>.porto-u-7cde7bb859728a21207628191890e260.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c444850 elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"c444850\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-7cde7bb859728a21207628191890e260\"><div class=\"porto-u-main-heading\"><h2   >Social Media<\/h2><\/div><style>.porto-u-7cde7bb859728a21207628191890e260.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-115e9d2 elementor-icon-list--layout-inline elementor-align-start elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"115e9d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/company\/aligntraining\/\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin-in\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M100.28 448H7.4V148.9h92.88zM53.79 108.1C24.09 108.1 0 83.5 0 53.8a53.79 53.79 0 0 1 107.58 0c0 29.7-24.1 54.3-53.79 54.3zM447.9 448h-92.68V302.4c0-34.7-.7-79.2-48.29-79.2-48.29 0-55.69 37.7-55.69 76.7V448h-92.78V148.9h89.08v40.8h1.3c12.4-23.5 42.69-48.3 87.88-48.3 94 0 111.28 61.9 111.28 142.3V448z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">LinkedIn<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/profile.php?id=61583160871642\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"  porto-icon-facebook\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Facebook<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a70ad60 e-con-full e-flex e-con e-child\" data-id=\"a70ad60\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-65a2796 e-con-full e-flex e-con e-child\" data-id=\"65a2796\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-9832e60 elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"9832e60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-7cde7bb859728a21207628191890e260\"><div class=\"porto-u-main-heading\"><h2   >Send us a message\u200b<\/h2><\/div><style>.porto-u-7cde7bb859728a21207628191890e260.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac3e5a3 e-con-full e-flex e-con e-child\" data-id=\"ac3e5a3\" 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gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_8' id='input_2_8' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='https:\/\/aligntraining.com\/au\/wp-json\/wp\/v2\/pages\/12913' \/><\/div><\/div><div id=\"field_2_1\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_1'>Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_2_1' type='text' value='' class='large'    placeholder='Your Name' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_2_3\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_3'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_3' id='input_2_3' type='email' value='' class='large'   placeholder='Email' aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_2_9\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half field_sublabel_below gfield--no-description field_description_below hidden_label 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class='ginput_container ginput_container_textarea'><textarea name='input_6' id='input_2_6' class='textarea small'    placeholder='Your Message' aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <button class='button gform_button' id='gform_submit_button_2' style='width: 248.56px; background-color: #FF6D18; padding: 17px 22px; display: flex; justify-content: space-between; align-items: center; font-weight:400;'><span>Send Message<\/span><img src='\/wp-content\/uploads\/2025\/02\/Arrow.png' alt='Arrow Icon' class='gform_submit_icon' style='width: 13.5px; height: 13.5px;' \/><\/button> <input type='hidden' name='gform_ajax' value='form_id=2&amp;title=&amp;description=1&amp;tabindex=0&amp;theme=orbital&amp;styles=[]&amp;hash=beba5c867165e1a2a578d8c5484cd741' \/><input type='hidden' class='gform_hidden' name='gform_submission_speeds' value='{&quot;pages&quot;:[]}' \/>\n      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data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=Level%2032%2C%20367%20Collins%20Street%2C%20Melbourne%2C%20VIC%203000%20CBD%2C%20Melbourne%20VIC%203000%2C%20Australia&#038;t=m&#038;z=12&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\ttitle=\"Level 32, 367 Collins Street, Melbourne, VIC 3000 CBD, Melbourne VIC 3000, Australia\"\n\t\t\t\t\taria-label=\"Level 32, 367 Collins Street, Melbourne, VIC 3000 CBD, Melbourne VIC 3000, Australia\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9659411 e-flex e-con-boxed e-con e-parent\" data-id=\"9659411\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t<div class=\"elementor-element elementor-element-db0fc49 e-con-full e-flex e-con e-child\" data-id=\"db0fc49\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-95ff16a e-con-full e-flex e-con e-child\" data-id=\"95ff16a\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-cb91dc1 e-con-full e-flex e-con e-child\" data-id=\"cb91dc1\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-be00db1 elementor-widget-mobile__width-inherit elementor-widget__width-initial elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"be00db1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-7cde7bb859728a21207628191890e260\"><div class=\"porto-u-main-heading\"><h2   >Let\u2019s Align Your Business Together<\/h2><\/div><style>.porto-u-7cde7bb859728a21207628191890e260.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc8f333 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"dc8f333\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-7cde7bb859728a21207628191890e260\"><div class=\"porto-u-sub-heading\" style=\"\"><p>If you\u2019re ready to lift performance, confidence and customer experience, we\u2019d love to talk.<\/p><\/div><style>.porto-u-7cde7bb859728a21207628191890e260.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ffbb79b e-con-full e-flex e-con e-child\" data-id=\"ffbb79b\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-d1a78a9 elementor-align-justify elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"d1a78a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/training-programs\/sales-training\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"14\" viewBox=\"0 0 15 14\" fill=\"none\"><path d=\"M14.3578 10.9038V1.15376C14.3578 0.954844 14.2788 0.764078 14.1382 0.623425C13.9975 0.482773 13.8068 0.403756 13.6078 0.403756H3.85784C3.65893 0.403756 3.46816 0.482773 3.32751 0.623425C3.18686 0.764078 3.10784 0.954844 3.10784 1.15376C3.10784 1.35267 3.18686 1.54343 3.32751 1.68409C3.46816 1.82474 3.65893 1.90376 3.85784 1.90376H11.7975L1.07721 12.6231C0.936483 12.7639 0.857422 12.9547 0.857422 13.1538C0.857422 13.3528 0.936483 13.5437 1.07721 13.6844C1.21794 13.8251 1.40882 13.9042 1.60784 13.9042C1.80686 13.9042 1.99773 13.8251 2.13846 13.6844L12.8578 2.96407V10.9038C12.8578 11.1027 12.9369 11.2934 13.0775 11.4341C13.2182 11.5747 13.4089 11.6538 13.6078 11.6538C13.8068 11.6538 13.9975 11.5747 14.1382 11.4341C14.2788 11.2934 14.3578 11.1027 14.3578 10.9038Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Explore Training Program<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1fa3e2b e-flex e-con-boxed e-con e-parent\" data-id=\"1fa3e2b\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t<div class=\"elementor-element elementor-element-bcc508f e-con-full e-flex e-con e-child\" data-id=\"bcc508f\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-1178230 e-con-full e-flex e-con e-child\" data-id=\"1178230\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-79f0044 elementor-widget__width-initial elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"79f0044\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-7cde7bb859728a21207628191890e260\"><div class=\"porto-u-main-heading\"><h2   >Frequently Asked Questions<\/h2><\/div><style>.porto-u-7cde7bb859728a21207628191890e260.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6da4c5e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6da4c5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cbf5ca5 e-con-full e-flex e-con e-child\" data-id=\"cbf5ca5\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-bba053c elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"bba053c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-7cde7bb859728a21207628191890e260\"><div class=\"porto-u-sub-heading\" style=\"\"><p>Helping startups and small businesses simplify processes, optimise performance, and scale with confidence<\/p><\/div><style>.porto-u-7cde7bb859728a21207628191890e260.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d381c96 e-flex e-con-boxed e-con e-parent\" data-id=\"d381c96\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-05c17c1 elementor-widget elementor-widget-shortcode\" data-id=\"05c17c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">  <div class=\"acf-faq-wrap\">\r\n\r\n    <!-- DESKTOP -->\r\n    <div class=\"acf-faq-desktop\">\r\n      <div class=\"acf-faq-left\">\r\n                  <button class=\"acf-faq-item is-active\" data-acf-faq-btn data-index=\"0\">\r\n            <span>Who is Align Training for, and who should attend?<\/span>\r\n            <span class=\"acf-faq-arrow\">\u203a<\/span>\r\n          <\/button>\r\n                  <button class=\"acf-faq-item \" data-acf-faq-btn data-index=\"1\">\r\n            <span>What makes Align Training different from other sales training providers?<\/span>\r\n            <span class=\"acf-faq-arrow\">\u203a<\/span>\r\n          <\/button>\r\n                  <button class=\"acf-faq-item \" data-acf-faq-btn data-index=\"2\">\r\n            <span>What results should we expect, and how do you measure ROI?<\/span>\r\n            <span class=\"acf-faq-arrow\">\u203a<\/span>\r\n          <\/button>\r\n                  <button class=\"acf-faq-item \" data-acf-faq-btn data-index=\"3\">\r\n            <span>What is the difference between sales training and sales coaching, and do we need both?<\/span>\r\n            <span class=\"acf-faq-arrow\">\u203a<\/span>\r\n          <\/button>\r\n                  <button class=\"acf-faq-item \" data-acf-faq-btn data-index=\"4\">\r\n            <span>What does a typical engagement look like?<\/span>\r\n            <span class=\"acf-faq-arrow\">\u203a<\/span>\r\n          <\/button>\r\n                  <button class=\"acf-faq-item \" data-acf-faq-btn data-index=\"5\">\r\n            <span>Do you customize the programme to our industry, products, and customer types?<\/span>\r\n            <span class=\"acf-faq-arrow\">\u203a<\/span>\r\n          <\/button>\r\n                  <button class=\"acf-faq-item \" data-acf-faq-btn data-index=\"6\">\r\n            <span>Can you deliver in-person, virtual, or blended across New Zealand and Australia?<\/span>\r\n            <span class=\"acf-faq-arrow\">\u203a<\/span>\r\n          <\/button>\r\n                  <button class=\"acf-faq-item \" data-acf-faq-btn data-index=\"7\">\r\n            <span>What do you need from us to make the programme successful?<\/span>\r\n            <span class=\"acf-faq-arrow\">\u203a<\/span>\r\n          <\/button>\r\n                  <button class=\"acf-faq-item \" data-acf-faq-btn data-index=\"8\">\r\n            <span>We have tried sales training before and it did not stick, what will be different?<\/span>\r\n            <span class=\"acf-faq-arrow\">\u203a<\/span>\r\n          <\/button>\r\n                  <button class=\"acf-faq-item \" data-acf-faq-btn data-index=\"9\">\r\n            <span>How does pricing work, and what influences the investment?<\/span>\r\n            <span class=\"acf-faq-arrow\">\u203a<\/span>\r\n          <\/button>\r\n              <\/div>\r\n\r\n      <div class=\"acf-faq-right\">\r\n                  <div class=\"acf-faq-panel is-active\" data-acf-faq-panel data-index=\"0\">\r\n            <div class=\"acf-faq-answer\"><p>Align Training is for organisations that want a common language across the business, so leaders, sales, and service teams plan, communicate, and serve customers consistently. This is most valuable when customers experience multiple touchpoints and you want one shared standard of conversation quality and decision-making. <\/p>\n<p><strong>Typical participants<\/strong><\/p>\n<ul>\n<li>Senior leaders and executive sponsors<\/li>\n<li>Sales leaders and managers<\/li>\n<li>Sales teams<\/li>\n<li>Customer service and contact centre teams<\/li>\n<li>Cross-functional roles that influence customer outcomes<\/li>\n<\/ul>\n<\/div>\r\n            <a class=\"acf-faq-cta\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTU2MTksInRvZ2dsZSI6ZmFsc2V9\">\r\n              <span>Make an Inquiry<\/span>\r\n              <span class=\"acf-faq-cta-arrow\"><\/span>\r\n            <\/a>\r\n          <\/div>\r\n                  <div class=\"acf-faq-panel \" data-acf-faq-panel data-index=\"1\">\r\n            <div class=\"acf-faq-answer\"><p>Align Training focuses on alignment across sales, leadership, and service, not sales in isolation. Practically, that means your people use the same core conversation structure and the same definitions of value, next steps, and customer outcomes, then managers coach to that same model. <\/p>\n<p><strong>What you can expect<\/strong><\/p>\n<ul>\n<li>A unified conversation approach that works for customer-facing roles and leaders (planning, conversations, coaching)<\/li>\n<li>Reinforcement and sustainment so training translates into behaviour change, not just a good workshop experience<\/li>\n<li>Measurement focused on adoption and business outcomes, not attendance and smile sheets<\/li>\n<\/ul>\n<\/div>\r\n            <a class=\"acf-faq-cta\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTU2MTksInRvZ2dsZSI6ZmFsc2V9\">\r\n              <span>Make an Inquiry<\/span>\r\n              <span class=\"acf-faq-cta-arrow\"><\/span>\r\n            <\/a>\r\n          <\/div>\r\n                  <div class=\"acf-faq-panel \" data-acf-faq-panel data-index=\"2\">\r\n            <div class=\"acf-faq-answer\"><p>Results vary by context, but measurement should not. Training is most defensible when you agree outcomes up front, baseline the current state, and track behaviour change and business impact over time. <\/p>\n<p><strong>What you can measure<\/strong><\/p>\n<ul>\n<li><strong>Lead indicators:<\/strong> use of the agreed conversation structure, quality of discovery questions, value articulation, objection handling, next steps discipline<\/li>\n<li><strong>Sales performance:<\/strong> win rate, cycle length, average deal size, pipeline coverage, conversion rates<\/li>\n<li><strong>Service performance:<\/strong> consistency of customer conversations, escalations, retention signals, complaint recovery quality (measures selected to fit your environment)<\/li>\n<li><strong>Commercial outcomes:<\/strong> revenue, margin, retention, customer lifetime value (where data is available)<\/li>\n<\/ul>\n<p>Many organisations use established evaluation approaches (for example, Kirkpatrick\u2019s levels) to link learning to behaviour and results.<\/p>\n<\/div>\r\n            <a class=\"acf-faq-cta\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTU2MTksInRvZ2dsZSI6ZmFsc2V9\">\r\n              <span>Make an Inquiry<\/span>\r\n              <span class=\"acf-faq-cta-arrow\"><\/span>\r\n            <\/a>\r\n          <\/div>\r\n                  <div class=\"acf-faq-panel \" data-acf-faq-panel data-index=\"3\">\r\n            <div class=\"acf-faq-answer\"><p>Sales training builds capability and a consistent approach. Sales coaching embeds it through practice, feedback, and manager-led reinforcement. Most organisations need both if they want sustained change.  <\/p>\n<p><strong>How Align supports both<\/strong><\/p>\n<ul>\n<li>Training that establishes the shared language and tools<\/li>\n<li>Coaching rhythms that help managers coach to the same model customers experience<\/li>\n<li>Reinforcement that keeps the approach alive beyond the workshop<\/li>\n<\/ul>\n<\/div>\r\n            <a class=\"acf-faq-cta\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTU2MTksInRvZ2dsZSI6ZmFsc2V9\">\r\n              <span>Make an Inquiry<\/span>\r\n              <span class=\"acf-faq-cta-arrow\"><\/span>\r\n            <\/a>\r\n          <\/div>\r\n                  <div class=\"acf-faq-panel \" data-acf-faq-panel data-index=\"4\">\r\n            <div class=\"acf-faq-answer\"><p>A typical engagement has three parts: align, build, embed.<\/p>\n<p><strong>1. Align<\/strong><\/p>\n<ul>\n<li>Define outcomes and success measures<\/li>\n<li>Confirm your sales and service context<\/li>\n<li>Map where inconsistency or leakage occurs<\/li>\n<\/ul>\n<p><strong>2. Build<\/strong><\/p>\n<ul>\n<li>Testing &#038; diagnostics to ensure training targets correct pain points<\/li>\n<li>Practical workshop(s) with role-specific application<\/li>\n<li>Scenario practice using your real deals and customer interactions<\/li>\n<\/ul>\n<p><strong>3. Embed<br \/>\n<\/strong><\/p>\n<ul>\n<li>Manager coaching enablement and tools<\/li>\n<li>Reinforcement plan because training without sustainment rarely sticks<\/li>\n<li>Check-ins and measurement against agreed leading and lagging indicators<\/li>\n<\/ul>\n<\/div>\r\n            <a class=\"acf-faq-cta\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTU2MTksInRvZ2dsZSI6ZmFsc2V9\">\r\n              <span>Make an Inquiry<\/span>\r\n              <span class=\"acf-faq-cta-arrow\"><\/span>\r\n            <\/a>\r\n          <\/div>\r\n                  <div class=\"acf-faq-panel \" data-acf-faq-panel data-index=\"5\">\r\n            <div class=\"acf-faq-answer\"><p>Yes. Relevance is a major predictor of adoption, and one-size-fits-all programmes often fail for that reason. <\/p>\n<p><strong>Customisation typically includes<\/strong><\/p>\n<ul>\n<li>Your value messages, differentiation, and proof points<\/li>\n<li>Your common objections, barriers, and negotiation realities<\/li>\n<li>Your customer scenarios<\/li>\n<li>Your internal handoffs between teams, so customers hear one story, not five versions<\/li>\n<\/ul>\n<\/div>\r\n            <a class=\"acf-faq-cta\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTU2MTksInRvZ2dsZSI6ZmFsc2V9\">\r\n              <span>Make an Inquiry<\/span>\r\n              <span class=\"acf-faq-cta-arrow\"><\/span>\r\n            <\/a>\r\n          <\/div>\r\n                  <div class=\"acf-faq-panel \" data-acf-faq-panel data-index=\"6\">\r\n            <div class=\"acf-faq-answer\"><p>Yes. Delivery is selected based on team distribution, schedule constraints, and the level of practice required. Many organisations use blended delivery to balance accessibility with skills practice.  <\/p>\n<p><strong>Common options<\/strong><\/p>\n<ul>\n<li>In-person workshops<\/li>\n<li>Virtual instructor-led workshops<\/li>\n<li>Blended programmes combining workshops with virtual reinforcement and coaching<\/li>\n<\/ul>\n<\/div>\r\n            <a class=\"acf-faq-cta\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTU2MTksInRvZ2dsZSI6ZmFsc2V9\">\r\n              <span>Make an Inquiry<\/span>\r\n              <span class=\"acf-faq-cta-arrow\"><\/span>\r\n            <\/a>\r\n          <\/div>\r\n                  <div class=\"acf-faq-panel \" data-acf-faq-panel data-index=\"7\">\r\n            <div class=\"acf-faq-answer\"><p>Training delivers the best results when there is clarity, sponsorship, and follow-through. Here is what we ask from you, in the order that typically makes the biggest difference. <\/p>\n<ul>\n<li><strong>Clear goals from the start:<\/strong> agreed outcomes so everyone knows what success looks like.<\/li>\n<li><strong>Visible support from senior leadership:<\/strong> clear sponsorship, consistent messaging, and follow-through that shows this matters.<\/li>\n<li><strong>An internal champion we can partner with:<\/strong> one point of contact to coordinate, communicate, and keep momentum.<\/li>\n<li><strong>Coaching from middle management:<\/strong> managers coach to the same language and behaviours, reinforcing the training in day-to-day work.<\/li>\n<li><strong>Time for learning and follow-through:<\/strong> attendance at the workshop, participation in follow-ups, and regular coaching so skills are applied on the job.<\/li>\n<li><strong>Real customer scenarios and examples:<\/strong> your situations, objections, and conversations, so practice matches reality.<\/li>\n<li><strong>Measurable results:<\/strong> a simple baseline and a small set of agreed measures to track adoption and performance improvement.<\/li>\n<\/ul>\n<\/div>\r\n            <a class=\"acf-faq-cta\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTU2MTksInRvZ2dsZSI6ZmFsc2V9\">\r\n              <span>Make an Inquiry<\/span>\r\n              <span class=\"acf-faq-cta-arrow\"><\/span>\r\n            <\/a>\r\n          <\/div>\r\n                  <div class=\"acf-faq-panel \" data-acf-faq-panel data-index=\"8\">\r\n            <div class=\"acf-faq-answer\"><p>You are not alone. Most sales training fails for one simple reason, it stops at the workshop. New language is introduced, but day-to-day conversations and coaching stay the same, so people revert to old habits.  <\/p>\n<p>Align Training is designed to prevent that. With 35 years\u2019 experience delivering sales and leadership training, we focus on building capability and embedding it, so it shows up in real customer conversations and measurable results. <\/p>\n<p><strong>How Align makes it stick<\/strong><\/p>\n<ul>\n<li><strong>Industry-based workshops, not generic content:<\/strong> your customer situations, your objections, and your real scenarios, so the training feels immediately relevant.<\/li>\n<li><strong>A clear process to follow:<\/strong> one practical conversation structure and set of tools your team can use straight away, consistently.<\/li>\n<li><strong>Mindset and skillset development:<\/strong> we shift how people think about value and customer outcomes, then build the skills to execute it confidently.<\/li>\n<li><strong>Manager support that embeds change:<\/strong> managers are equipped to coach the same approach, creating consistent reinforcement in 1:1s, pipeline reviews, and call debriefs.<\/li>\n<li><strong>Visible follow-through and measurement:<\/strong> simple adoption checks and agreed measures so you can see behaviours changing and performance improving.<\/li>\n<\/ul>\n<\/div>\r\n            <a class=\"acf-faq-cta\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTU2MTksInRvZ2dsZSI6ZmFsc2V9\">\r\n              <span>Make an Inquiry<\/span>\r\n              <span class=\"acf-faq-cta-arrow\"><\/span>\r\n            <\/a>\r\n          <\/div>\r\n                  <div class=\"acf-faq-panel \" data-acf-faq-panel data-index=\"9\">\r\n            <div class=\"acf-faq-answer\"><p>Pricing is shaped by what is required to achieve your outcomes, not a one-size menu.<\/p>\n<p><strong>Typical pricing variables<\/strong><\/p>\n<ul>\n<li>Team size and roles included<\/li>\n<li>Delivery format (in-person, virtual, blended)<\/li>\n<li>Reinforcement duration and intensity<\/li>\n<li>Measurement and reporting requirements<\/li>\n<\/ul>\n<\/div>\r\n            <a class=\"acf-faq-cta\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTU2MTksInRvZ2dsZSI6ZmFsc2V9\">\r\n              <span>Make an Inquiry<\/span>\r\n              <span class=\"acf-faq-cta-arrow\"><\/span>\r\n            <\/a>\r\n          <\/div>\r\n              <\/div>\r\n    <\/div>\r\n\r\n    <!-- MOBILE -->\r\n    <div class=\"acf-faq-mobile\">\r\n              <div class=\"acf-faq-acc-item\">\r\n          <button class=\"acf-faq-acc-btn\">\r\n            <span>Who is Align Training for, and who should attend?<\/span>\r\n            <span class=\"acf-faq-arrow\">\u203a<\/span>\r\n          <\/button>\r\n          <div class=\"acf-faq-acc-panel\">\r\n            <div class=\"acf-faq-answer\"><p>Align Training is for organisations that want a common language across the business, so leaders, sales, and service teams plan, communicate, and serve customers consistently. This is most valuable when customers experience multiple touchpoints and you want one shared standard of conversation quality and decision-making. <\/p>\n<p><strong>Typical participants<\/strong><\/p>\n<ul>\n<li>Senior leaders and executive sponsors<\/li>\n<li>Sales leaders and managers<\/li>\n<li>Sales teams<\/li>\n<li>Customer service and contact centre teams<\/li>\n<li>Cross-functional roles that influence customer outcomes<\/li>\n<\/ul>\n<\/div>\r\n            <a class=\"acf-faq-cta\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTU2MTksInRvZ2dsZSI6ZmFsc2V9\">\r\n              <span>Make an Inquiry<\/span>\r\n              <span class=\"acf-faq-cta-arrow\"><\/span>\r\n            <\/a>\r\n          <\/div>\r\n        <\/div>\r\n              <div class=\"acf-faq-acc-item\">\r\n          <button class=\"acf-faq-acc-btn\">\r\n            <span>What makes Align Training different from other sales training providers?<\/span>\r\n            <span class=\"acf-faq-arrow\">\u203a<\/span>\r\n          <\/button>\r\n          <div class=\"acf-faq-acc-panel\">\r\n            <div class=\"acf-faq-answer\"><p>Align Training focuses on alignment across sales, leadership, and service, not sales in isolation. Practically, that means your people use the same core conversation structure and the same definitions of value, next steps, and customer outcomes, then managers coach to that same model. <\/p>\n<p><strong>What you can expect<\/strong><\/p>\n<ul>\n<li>A unified conversation approach that works for customer-facing roles and leaders (planning, conversations, coaching)<\/li>\n<li>Reinforcement and sustainment so training translates into behaviour change, not just a good workshop experience<\/li>\n<li>Measurement focused on adoption and business outcomes, not attendance and smile sheets<\/li>\n<\/ul>\n<\/div>\r\n            <a class=\"acf-faq-cta\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTU2MTksInRvZ2dsZSI6ZmFsc2V9\">\r\n              <span>Make an Inquiry<\/span>\r\n              <span class=\"acf-faq-cta-arrow\"><\/span>\r\n            <\/a>\r\n          <\/div>\r\n        <\/div>\r\n              <div class=\"acf-faq-acc-item\">\r\n          <button class=\"acf-faq-acc-btn\">\r\n            <span>What results should we expect, and how do you measure ROI?<\/span>\r\n            <span class=\"acf-faq-arrow\">\u203a<\/span>\r\n          <\/button>\r\n          <div class=\"acf-faq-acc-panel\">\r\n            <div class=\"acf-faq-answer\"><p>Results vary by context, but measurement should not. Training is most defensible when you agree outcomes up front, baseline the current state, and track behaviour change and business impact over time. <\/p>\n<p><strong>What you can measure<\/strong><\/p>\n<ul>\n<li><strong>Lead indicators:<\/strong> use of the agreed conversation structure, quality of discovery questions, value articulation, objection handling, next steps discipline<\/li>\n<li><strong>Sales performance:<\/strong> win rate, cycle length, average deal size, pipeline coverage, conversion rates<\/li>\n<li><strong>Service performance:<\/strong> consistency of customer conversations, escalations, retention signals, complaint recovery quality (measures selected to fit your environment)<\/li>\n<li><strong>Commercial outcomes:<\/strong> revenue, margin, retention, customer lifetime value (where data is available)<\/li>\n<\/ul>\n<p>Many organisations use established evaluation approaches (for example, Kirkpatrick\u2019s levels) to link learning to behaviour and results.<\/p>\n<\/div>\r\n            <a class=\"acf-faq-cta\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTU2MTksInRvZ2dsZSI6ZmFsc2V9\">\r\n              <span>Make an Inquiry<\/span>\r\n              <span class=\"acf-faq-cta-arrow\"><\/span>\r\n            <\/a>\r\n          <\/div>\r\n        <\/div>\r\n              <div class=\"acf-faq-acc-item\">\r\n          <button class=\"acf-faq-acc-btn\">\r\n            <span>What is the difference between sales training and sales coaching, and do we need both?<\/span>\r\n            <span class=\"acf-faq-arrow\">\u203a<\/span>\r\n          <\/button>\r\n          <div class=\"acf-faq-acc-panel\">\r\n            <div class=\"acf-faq-answer\"><p>Sales training builds capability and a consistent approach. Sales coaching embeds it through practice, feedback, and manager-led reinforcement. Most organisations need both if they want sustained change.  <\/p>\n<p><strong>How Align supports both<\/strong><\/p>\n<ul>\n<li>Training that establishes the shared language and tools<\/li>\n<li>Coaching rhythms that help managers coach to the same model customers experience<\/li>\n<li>Reinforcement that keeps the approach alive beyond the workshop<\/li>\n<\/ul>\n<\/div>\r\n            <a class=\"acf-faq-cta\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTU2MTksInRvZ2dsZSI6ZmFsc2V9\">\r\n              <span>Make an Inquiry<\/span>\r\n              <span class=\"acf-faq-cta-arrow\"><\/span>\r\n            <\/a>\r\n          <\/div>\r\n        <\/div>\r\n              <div class=\"acf-faq-acc-item\">\r\n          <button class=\"acf-faq-acc-btn\">\r\n            <span>What does a typical engagement look like?<\/span>\r\n            <span class=\"acf-faq-arrow\">\u203a<\/span>\r\n          <\/button>\r\n          <div class=\"acf-faq-acc-panel\">\r\n            <div class=\"acf-faq-answer\"><p>A typical engagement has three parts: align, build, embed.<\/p>\n<p><strong>1. Align<\/strong><\/p>\n<ul>\n<li>Define outcomes and success measures<\/li>\n<li>Confirm your sales and service context<\/li>\n<li>Map where inconsistency or leakage occurs<\/li>\n<\/ul>\n<p><strong>2. Build<\/strong><\/p>\n<ul>\n<li>Testing &#038; diagnostics to ensure training targets correct pain points<\/li>\n<li>Practical workshop(s) with role-specific application<\/li>\n<li>Scenario practice using your real deals and customer interactions<\/li>\n<\/ul>\n<p><strong>3. Embed<br \/>\n<\/strong><\/p>\n<ul>\n<li>Manager coaching enablement and tools<\/li>\n<li>Reinforcement plan because training without sustainment rarely sticks<\/li>\n<li>Check-ins and measurement against agreed leading and lagging indicators<\/li>\n<\/ul>\n<\/div>\r\n            <a class=\"acf-faq-cta\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTU2MTksInRvZ2dsZSI6ZmFsc2V9\">\r\n              <span>Make an Inquiry<\/span>\r\n              <span class=\"acf-faq-cta-arrow\"><\/span>\r\n            <\/a>\r\n          <\/div>\r\n        <\/div>\r\n              <div class=\"acf-faq-acc-item\">\r\n          <button class=\"acf-faq-acc-btn\">\r\n            <span>Do you customize the programme to our industry, products, and customer types?<\/span>\r\n            <span class=\"acf-faq-arrow\">\u203a<\/span>\r\n          <\/button>\r\n          <div class=\"acf-faq-acc-panel\">\r\n            <div class=\"acf-faq-answer\"><p>Yes. Relevance is a major predictor of adoption, and one-size-fits-all programmes often fail for that reason. <\/p>\n<p><strong>Customisation typically includes<\/strong><\/p>\n<ul>\n<li>Your value messages, differentiation, and proof points<\/li>\n<li>Your common objections, barriers, and negotiation realities<\/li>\n<li>Your customer scenarios<\/li>\n<li>Your internal handoffs between teams, so customers hear one story, not five versions<\/li>\n<\/ul>\n<\/div>\r\n            <a class=\"acf-faq-cta\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTU2MTksInRvZ2dsZSI6ZmFsc2V9\">\r\n              <span>Make an Inquiry<\/span>\r\n              <span class=\"acf-faq-cta-arrow\"><\/span>\r\n            <\/a>\r\n          <\/div>\r\n        <\/div>\r\n              <div class=\"acf-faq-acc-item\">\r\n          <button class=\"acf-faq-acc-btn\">\r\n            <span>Can you deliver in-person, virtual, or blended across New Zealand and Australia?<\/span>\r\n            <span class=\"acf-faq-arrow\">\u203a<\/span>\r\n          <\/button>\r\n          <div class=\"acf-faq-acc-panel\">\r\n            <div class=\"acf-faq-answer\"><p>Yes. Delivery is selected based on team distribution, schedule constraints, and the level of practice required. Many organisations use blended delivery to balance accessibility with skills practice.  <\/p>\n<p><strong>Common options<\/strong><\/p>\n<ul>\n<li>In-person workshops<\/li>\n<li>Virtual instructor-led workshops<\/li>\n<li>Blended programmes combining workshops with virtual reinforcement and coaching<\/li>\n<\/ul>\n<\/div>\r\n            <a class=\"acf-faq-cta\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTU2MTksInRvZ2dsZSI6ZmFsc2V9\">\r\n              <span>Make an Inquiry<\/span>\r\n              <span class=\"acf-faq-cta-arrow\"><\/span>\r\n            <\/a>\r\n          <\/div>\r\n        <\/div>\r\n              <div class=\"acf-faq-acc-item\">\r\n          <button class=\"acf-faq-acc-btn\">\r\n            <span>What do you need from us to make the programme successful?<\/span>\r\n            <span class=\"acf-faq-arrow\">\u203a<\/span>\r\n          <\/button>\r\n          <div class=\"acf-faq-acc-panel\">\r\n            <div class=\"acf-faq-answer\"><p>Training delivers the best results when there is clarity, sponsorship, and follow-through. Here is what we ask from you, in the order that typically makes the biggest difference. <\/p>\n<ul>\n<li><strong>Clear goals from the start:<\/strong> agreed outcomes so everyone knows what success looks like.<\/li>\n<li><strong>Visible support from senior leadership:<\/strong> clear sponsorship, consistent messaging, and follow-through that shows this matters.<\/li>\n<li><strong>An internal champion we can partner with:<\/strong> one point of contact to coordinate, communicate, and keep momentum.<\/li>\n<li><strong>Coaching from middle management:<\/strong> managers coach to the same language and behaviours, reinforcing the training in day-to-day work.<\/li>\n<li><strong>Time for learning and follow-through:<\/strong> attendance at the workshop, participation in follow-ups, and regular coaching so skills are applied on the job.<\/li>\n<li><strong>Real customer scenarios and examples:<\/strong> your situations, objections, and conversations, so practice matches reality.<\/li>\n<li><strong>Measurable results:<\/strong> a simple baseline and a small set of agreed measures to track adoption and performance improvement.<\/li>\n<\/ul>\n<\/div>\r\n            <a class=\"acf-faq-cta\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTU2MTksInRvZ2dsZSI6ZmFsc2V9\">\r\n              <span>Make an Inquiry<\/span>\r\n              <span class=\"acf-faq-cta-arrow\"><\/span>\r\n            <\/a>\r\n          <\/div>\r\n        <\/div>\r\n              <div class=\"acf-faq-acc-item\">\r\n          <button class=\"acf-faq-acc-btn\">\r\n            <span>We have tried sales training before and it did not stick, what will be different?<\/span>\r\n            <span class=\"acf-faq-arrow\">\u203a<\/span>\r\n          <\/button>\r\n          <div class=\"acf-faq-acc-panel\">\r\n            <div class=\"acf-faq-answer\"><p>You are not alone. Most sales training fails for one simple reason, it stops at the workshop. New language is introduced, but day-to-day conversations and coaching stay the same, so people revert to old habits.  <\/p>\n<p>Align Training is designed to prevent that. With 35 years\u2019 experience delivering sales and leadership training, we focus on building capability and embedding it, so it shows up in real customer conversations and measurable results. <\/p>\n<p><strong>How Align makes it stick<\/strong><\/p>\n<ul>\n<li><strong>Industry-based workshops, not generic content:<\/strong> your customer situations, your objections, and your real scenarios, so the training feels immediately relevant.<\/li>\n<li><strong>A clear process to follow:<\/strong> one practical conversation structure and set of tools your team can use straight away, consistently.<\/li>\n<li><strong>Mindset and skillset development:<\/strong> we shift how people think about value and customer outcomes, then build the skills to execute it confidently.<\/li>\n<li><strong>Manager support that embeds change:<\/strong> managers are equipped to coach the same approach, creating consistent reinforcement in 1:1s, pipeline reviews, and call debriefs.<\/li>\n<li><strong>Visible follow-through and measurement:<\/strong> simple adoption checks and agreed measures so you can see behaviours changing and performance improving.<\/li>\n<\/ul>\n<\/div>\r\n            <a class=\"acf-faq-cta\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTU2MTksInRvZ2dsZSI6ZmFsc2V9\">\r\n              <span>Make an Inquiry<\/span>\r\n              <span class=\"acf-faq-cta-arrow\"><\/span>\r\n            <\/a>\r\n          <\/div>\r\n        <\/div>\r\n              <div class=\"acf-faq-acc-item\">\r\n          <button class=\"acf-faq-acc-btn\">\r\n            <span>How does pricing work, and what influences the investment?<\/span>\r\n            <span class=\"acf-faq-arrow\">\u203a<\/span>\r\n          <\/button>\r\n          <div class=\"acf-faq-acc-panel\">\r\n            <div class=\"acf-faq-answer\"><p>Pricing is shaped by what is required to achieve your outcomes, not a one-size menu.<\/p>\n<p><strong>Typical pricing variables<\/strong><\/p>\n<ul>\n<li>Team size and roles included<\/li>\n<li>Delivery format (in-person, virtual, blended)<\/li>\n<li>Reinforcement duration and intensity<\/li>\n<li>Measurement and reporting requirements<\/li>\n<\/ul>\n<\/div>\r\n            <a class=\"acf-faq-cta\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTU2MTksInRvZ2dsZSI6ZmFsc2V9\">\r\n              <span>Make an Inquiry<\/span>\r\n              <span class=\"acf-faq-cta-arrow\"><\/span>\r\n            <\/a>\r\n          <\/div>\r\n        <\/div>\r\n          <\/div>\r\n\r\n  <\/div>\r\n  <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>We\u2019re here to help Get in touch with us for inquiries, consultations, or support Reach Us Directly Email Info@aligntraining.com Phone NumberNZ: 0800472368 AU: 1300896518 Address Level 32, 367 Collins Street, Melbourne, VIC 3000 CBD, Melbourne VIC 3000, Australia Social Media LinkedIn Facebook Send us a message\u200b Let\u2019s Align Your Business Together If you\u2019re ready to [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-12913","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - 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Align Training","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/aligntraining.com\/au\/contact-us\/","og_locale":"en_US","og_type":"article","og_title":"Contact Us - Align Training","og_description":"We\u2019re here to help Get in touch with us for inquiries, consultations, or support Reach Us Directly Email Info@aligntraining.com Phone NumberNZ: 0800472368 AU: 1300896518 Address Level 32, 367 Collins Street, Melbourne, VIC 3000 CBD, Melbourne VIC 3000, Australia Social Media LinkedIn Facebook Send us a message\u200b Let\u2019s Align Your Business Together If you\u2019re ready to [&hellip;]","og_url":"https:\/\/aligntraining.com\/au\/contact-us\/","og_site_name":"Align Training","article_modified_time":"2026-05-05T01:01:29+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/aligntraining.com\/au\/contact-us\/","url":"https:\/\/aligntraining.com\/au\/contact-us\/","name":"Contact Us - 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