{"id":13405,"date":"2026-01-14T07:11:00","date_gmt":"2026-01-14T07:11:00","guid":{"rendered":"https:\/\/cu2kwijswe.wpdns.site\/training-programs\/training-for-customer-service-leaders\/"},"modified":"2026-05-18T01:16:12","modified_gmt":"2026-05-18T01:16:12","slug":"training-for-customer-service-leaders","status":"publish","type":"page","link":"https:\/\/aligntraining.com\/nz\/training-programmes\/training-for-customer-service-leaders\/","title":{"rendered":"Training for Customer Service Leaders"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13405\" class=\"elementor elementor-13405 elementor-8488\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ecf0f7 e-flex e-con-boxed e-con e-parent\" data-id=\"3ecf0f7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t<div class=\"elementor-element elementor-element-2a11fd5 e-con-full e-flex e-con e-child\" data-id=\"2a11fd5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-a7264d7 elementor-widget elementor-widget-breadcrumbs\" data-id=\"a7264d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span class=\"yoast-breadcrumbs\"><span><a href=\"https:\/\/aligntraining.com\/nz\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3070214 elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"3070214\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cf677e elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"4cf677e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2   >Build a Culture of Service Excellence from the Top Down<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fdab934 elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"fdab934\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-sub-heading\" style=\"\"><p>Your customer service leaders set the standard for everything that happens on the front line. Give them the skills to coach with confidence, manage performance constructively, and build a team culture where exceptional service is the norm, not the exception. <\/p><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0b4edc elementor-align-left elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"a0b4edc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/aligntraining.com\/nz\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\"><path d=\"M19.4887 15.8942V6.14423C19.4887 5.94532 19.4097 5.75456 19.269 5.6139C19.1284 5.47325 18.9376 5.39423 18.7387 5.39423H8.9887C8.78979 5.39423 8.59902 5.47325 8.45837 5.6139C8.31772 5.75456 8.2387 5.94532 8.2387 6.14423C8.2387 6.34315 8.31772 6.53391 8.45837 6.67457C8.59902 6.81522 8.78979 6.89423 8.9887 6.89423H16.9284L6.20807 17.6136C6.06734 17.7543 5.98828 17.9452 5.98828 18.1442C5.98828 18.3433 6.06734 18.5341 6.20807 18.6749C6.3488 18.8156 6.53968 18.8947 6.7387 18.8947C6.93772 18.8947 7.12859 18.8156 7.26932 18.6749L17.9887 7.95455V15.8942C17.9887 16.0931 18.0677 16.2839 18.2084 16.4246C18.349 16.5652 18.5398 16.6442 18.7387 16.6442C18.9376 16.6442 19.1284 16.5652 19.269 16.4246C19.4097 16.2839 19.4887 16.0931 19.4887 15.8942Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Book a Free Discovery Call<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fb58373 e-con-full e-flex e-con e-child\" data-id=\"fb58373\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0c7750d e-flex e-con-boxed e-con e-parent\" data-id=\"0c7750d\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t<div class=\"elementor-element elementor-element-ca981cd e-con-full e-flex e-con e-child\" data-id=\"ca981cd\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-e2a8e3a e-con-full e-flex e-con e-child\" data-id=\"e2a8e3a\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-ef6aa8e elementor-widget__width-initial elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"ef6aa8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2   >Built for Customer Service Leaders in New Zealand<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-57871b4 e-con-full e-flex e-con e-child\" data-id=\"57871b4\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-c1a14e9 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"c1a14e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-sub-heading\" style=\"\"><p>Most customer service problems are not attitude problems. They are coaching problems. When leaders lack the skills to develop their team, set clear expectations, and hold performance accountable in a constructive way, inconsistency becomes the norm and customer experience suffers.  <\/p><p>Align Training's programme for Customer Service Leaders changes that. Built on the A.L.I.G.N. framework, it gives your managers and team leaders a structured, practical approach to coaching their frontline people, managing difficult performance conversations, and creating a culture where consistent, high-quality service is the expectation, not the exception. <\/p><p>This programme is designed to complement our training for customer-facing teams. When leaders and frontline staff are trained together on the same framework, the learning embeds faster and the results last longer. <\/p><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-94ca03c e-con-full e-flex e-con e-child\" data-id=\"94ca03c\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-9256fa6 elementor-widget elementor-widget-shortcode\" data-id=\"9256fa6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><style>.elementor-17131 .elementor-element.elementor-element-f7542af{--display:flex;--padding-block-start:20px;--padding-block-end:20px;--padding-inline-start:00px;--padding-inline-end:0px;}.container-fluid .e-parent.e-con-full .e-con-boxed.elementor-element-f7542af{--padding-inline-start:00px;--padding-inline-end:0px;}.elementor-17131 .elementor-element.elementor-element-a869e77{--e-image-carousel-slides-to-show:6;}.elementor-17131 .elementor-element.elementor-element-a869e77 .swiper-wrapper{display:flex;align-items:center;}@media(max-width:991px){.elementor-17131 .elementor-element.elementor-element-f7542af{--padding-block-start:20px;--padding-block-end:20px;--padding-inline-start:20px;--padding-inline-end:20px;}.container-fluid .e-parent.e-con-full .e-con-boxed.elementor-element-f7542af{--padding-inline-start:20px;--padding-inline-end:20px;}}@media(max-width:767px){.elementor-17131 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data-id=\"a869e77\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;6&quot;,&quot;slides_to_show_mobile&quot;:&quot;2&quot;,&quot;navigation&quot;:&quot;none&quot;,&quot;autoplay_speed&quot;:3000,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:80,&quot;sizes&quot;:[]},&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Image Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 36\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/1-1.png\" alt=\"1.png\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 36\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/2-1.png\" alt=\"2.png\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 36\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/3-1.png\" alt=\"3.png\" 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src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/24-1.png\" alt=\"24.png\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"24 of 36\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/23-1.png\" alt=\"23.png\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"25 of 36\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/22-1.png\" alt=\"22.png\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"26 of 36\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/21-1.png\" alt=\"21.png\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"27 of 36\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/20-1.png\" alt=\"20.png\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"28 of 36\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/29-1.png\" alt=\"29.png\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"29 of 36\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/30-1.png\" alt=\"30.png\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"30 of 36\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/31-1.png\" alt=\"31.png\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"31 of 36\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/32-1.png\" alt=\"32.png\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"32 of 36\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/33-1.png\" alt=\"33.png\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"33 of 36\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/34-1.png\" alt=\"34.png\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"34 of 36\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/35-1.png\" alt=\"35.png\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"35 of 36\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/36-1.png\" alt=\"36.png\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"36 of 36\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/37-1.png\" alt=\"37.png\" \/><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-26fcf04 e-flex e-con-boxed e-con e-parent\" data-id=\"26fcf04\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t<div class=\"elementor-element elementor-element-7e7894e e-con-full e-flex e-con e-child\" data-id=\"7e7894e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-f15c38d elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"f15c38d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-55ca8359258f9a412be7e73af65d2aac\"><div class=\"porto-u-main-heading\"><h2   >Why Customer Service Leader Training Matters for NZ Organisations<\/h2><\/div><style>.porto-u-55ca8359258f9a412be7e73af65d2aac.porto-u-heading{text-align:center}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f87ede elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5f87ede\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>New Zealand customers have high expectations and a low tolerance for inconsistency. When your leaders are not equipped to coach and develop their teams, the gap between your service standard and your customer&#8217;s experience grows. These are the outcomes that change when leaders are equipped.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ae08c47 e-grid e-con-full e-con e-child\" data-id=\"ae08c47\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-aea8ea3 e-con-full e-flex e-con e-child\" data-id=\"aea8ea3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-a1cf66c elementor-widget elementor-widget-image\" data-id=\"a1cf66c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"85\" height=\"85\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Group-2608640.svg\" class=\"attachment-full size-full wp-image-16862\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-92765c4 e-con-full e-flex e-con e-child\" data-id=\"92765c4\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-897f08b elementor-widget-mobile__width-inherit elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"897f08b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-55ca8359258f9a412be7e73af65d2aac\"><div class=\"porto-u-main-heading\"><h2   >Higher Team Performance<\/h2><\/div><style>.porto-u-55ca8359258f9a412be7e73af65d2aac.porto-u-heading{text-align:center}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3109257 elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"3109257\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-55ca8359258f9a412be7e73af65d2aac\"><div class=\"porto-u-sub-heading\" style=\"\"><p>Leaders who coach consistently lift the performance of every person on their team, improving key service metrics like CSAT, NPS, first call resolution, and customer retention.<\/p><\/div><style>.porto-u-55ca8359258f9a412be7e73af65d2aac.porto-u-heading{text-align:center}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fe57f46 e-con-full e-flex e-con e-child\" data-id=\"fe57f46\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-b25ac42 elementor-widget elementor-widget-image\" data-id=\"b25ac42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"85\" height=\"85\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Group-2608641.svg\" class=\"attachment-full size-full wp-image-16863\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dac9097 e-con-full e-flex e-con e-child\" data-id=\"dac9097\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-8e8adcd elementor-widget-mobile__width-inherit elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"8e8adcd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-55ca8359258f9a412be7e73af65d2aac\"><div class=\"porto-u-main-heading\"><h2   >Fewer Escalations and Complaints<\/h2><\/div><style>.porto-u-55ca8359258f9a412be7e73af65d2aac.porto-u-heading{text-align:center}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca5d1c4 elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"ca5d1c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-55ca8359258f9a412be7e73af65d2aac\"><div class=\"porto-u-sub-heading\" style=\"\"><p>When leaders equip their people with the right skills and reinforce them through regular coaching, issues get resolved at first contact rather than escalating to management.<\/p><\/div><style>.porto-u-55ca8359258f9a412be7e73af65d2aac.porto-u-heading{text-align:center}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-500ca82 e-con-full e-flex e-con e-child\" data-id=\"500ca82\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-f6aaf8d elementor-widget elementor-widget-image\" data-id=\"f6aaf8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"85\" height=\"85\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Group-2608643.svg\" class=\"attachment-full size-full wp-image-16864\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-befd77b e-con-full e-flex e-con e-child\" data-id=\"befd77b\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-184fde6 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"184fde6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-55ca8359258f9a412be7e73af65d2aac\"><div class=\"porto-u-main-heading\"><h2   >Stronger Employee Engagement and Retention<\/h2><\/div><style>.porto-u-55ca8359258f9a412be7e73af65d2aac.porto-u-heading{text-align:center}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0e4072 elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"d0e4072\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-55ca8359258f9a412be7e73af65d2aac\"><div class=\"porto-u-sub-heading\" style=\"\"><p>Teams led by confident, supportive coaches are more motivated, less likely to leave, and more likely to bring their best to every customer interaction.<\/p><\/div><style>.porto-u-55ca8359258f9a412be7e73af65d2aac.porto-u-heading{text-align:center}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6871935 e-con-full e-flex e-con e-child\" data-id=\"6871935\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-6cda79b elementor-widget elementor-widget-image\" data-id=\"6cda79b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"85\" height=\"85\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Group-2608642.svg\" class=\"attachment-full size-full wp-image-16865\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-40906c5 e-con-full e-flex e-con e-child\" data-id=\"40906c5\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-3b940a4 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"3b940a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-55ca8359258f9a412be7e73af65d2aac\"><div class=\"porto-u-main-heading\"><h2   >Consistent Service Standards Across the Team<\/h2><\/div><style>.porto-u-55ca8359258f9a412be7e73af65d2aac.porto-u-heading{text-align:center}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-754705c elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"754705c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-55ca8359258f9a412be7e73af65d2aac\"><div class=\"porto-u-sub-heading\" style=\"\"><p>Replace personality-dependent service with a shared framework that your leaders actively reinforce, so every customer gets the same quality experience regardless of who they deal with.<\/p><\/div><style>.porto-u-55ca8359258f9a412be7e73af65d2aac.porto-u-heading{text-align:center}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4324e54 e-con-full e-flex e-con e-child\" data-id=\"4324e54\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-09f777f elementor-widget elementor-widget-image\" data-id=\"09f777f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"85\" height=\"85\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/03\/Group-2608670.svg\" class=\"attachment-full size-full wp-image-17160\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6df1729 e-con-full e-flex e-con e-child\" data-id=\"6df1729\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-8620c9c elementor-widget-mobile__width-inherit elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"8620c9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-55ca8359258f9a412be7e73af65d2aac\"><div class=\"porto-u-main-heading\"><h2   >A Culture of Continuous Improvement<\/h2><\/div><style>.porto-u-55ca8359258f9a412be7e73af65d2aac.porto-u-heading{text-align:center}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-907ceef elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"907ceef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-55ca8359258f9a412be7e73af65d2aac\"><div class=\"porto-u-sub-heading\" style=\"\"><p>Leaders trained to measure, coach, and develop performance create a team environment where getting better is expected and supported, not left to chance.<\/p><\/div><style>.porto-u-55ca8359258f9a412be7e73af65d2aac.porto-u-heading{text-align:center}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5cbafce e-flex e-con-boxed e-con e-parent\" data-id=\"5cbafce\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t<div class=\"elementor-element elementor-element-ad49464 e-con-full e-flex e-con e-child\" data-id=\"ad49464\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-f33953d elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"f33953d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2   >Proven Results for Businesses<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d655f69 elementor-widget elementor-widget-text-editor\" data-id=\"d655f69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our comprehensive sales training programmes deliver measurable outcomes that transform business performance:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-461fddc e-con-full e-flex e-con e-child\" data-id=\"461fddc\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-71b6e20 e-grid e-con-full elementor-hidden-mobile e-con e-child\" data-id=\"71b6e20\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-f5d84fb e-con-full e-flex e-con e-child\" data-id=\"f5d84fb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-f6f58b2 elementor-widget elementor-widget-image\" data-id=\"f6f58b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"44\" height=\"44\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Frame-10-1.svg\" class=\"attachment-full size-full wp-image-16101\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ac3333 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"5ac3333\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2   >SALES GROWTH<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fa8f9c elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"3fa8f9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-sub-heading\" style=\"\"><p>48.2% year-over-year increase<\/p><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-68637ef e-con-full e-flex e-con e-child\" data-id=\"68637ef\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-710033c elementor-widget elementor-widget-image\" data-id=\"710033c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"45\" height=\"45\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Frame-11-1.svg\" class=\"attachment-full size-full wp-image-16102\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54cad3a elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"54cad3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2   >CROSS- SELLING<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12f7225 elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"12f7225\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-sub-heading\" style=\"\">196% increase in cross-selling opportunities<\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31e5bf1 e-con-full e-flex e-con e-child\" data-id=\"31e5bf1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-5608a09 elementor-widget elementor-widget-image\" data-id=\"5608a09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Frame-12-1.svg\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbfc287 elementor-widget__width-initial elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"fbfc287\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2   >EMPLOYEE RETENTION<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98f9060 elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"98f9060\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-sub-heading\" style=\"\">20% improvement in staff retention<\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c80bdfb e-con-full e-flex e-con e-child\" data-id=\"c80bdfb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-58c83a6 elementor-widget elementor-widget-image\" data-id=\"58c83a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"42\" height=\"42\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Frame-13-1.svg\" class=\"attachment-full size-full wp-image-16105\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1e9aa7 elementor-widget__width-initial elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"c1e9aa7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2   >CUSTOMER COMMITMENT<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f388be elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"5f388be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-sub-heading\" style=\"\"><p>53% increase in customer commitments<\/p><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d3d6eb9 e-con-full e-flex e-con e-child\" data-id=\"d3d6eb9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-d52b08e elementor-widget elementor-widget-image\" data-id=\"d52b08e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"38\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Frame-14-1.svg\" class=\"attachment-full size-full wp-image-16106\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10afa56 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"10afa56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2   >CUSTOMER SATISFACTION<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61957c8 elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"61957c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-sub-heading\" style=\"\"><p>Improved from 12% to 93% happiness<\/p><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e77e63 e-con-full e-flex e-con e-child\" data-id=\"2e77e63\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-df57a0d elementor-widget elementor-widget-image\" data-id=\"df57a0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"41\" height=\"41\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Frame-15-1.svg\" class=\"attachment-full size-full wp-image-16107\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47a2cb4 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"47a2cb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2   >NEW HIRE PRODUCTIVITY<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-454db82 elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"454db82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-sub-heading\" style=\"\">6 weeks vs 6 months industry standard<\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-854904f e-con-full e-flex e-con e-child\" data-id=\"854904f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-c5b84b0 elementor-widget elementor-widget-image\" data-id=\"c5b84b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Frame-16-1.svg\" class=\"attachment-full size-full wp-image-16108\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4a5dbc elementor-widget__width-initial elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"e4a5dbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2   >NPS IMPROVEMENT<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-147316a elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"147316a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-sub-heading\" style=\"\">Increased from low 60s to high 80s in under 1 year<\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9e10f93 e-con-full e-flex e-con e-child\" data-id=\"9e10f93\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-a4f2edd elementor-widget elementor-widget-image\" data-id=\"a4f2edd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"41\" height=\"41\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Frame-15-1.svg\" class=\"attachment-full size-full wp-image-16107\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-489d407 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"489d407\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2   >PRODUCTS PER CUSTOMER<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a79259 elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"6a79259\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-sub-heading\" style=\"\"><p>Increased products per customer from 1.3 to 3 within 2 years<\/p><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33f1103 elementor-hidden-desktop elementor-hidden-tablet elementor-pagination-type-bullets elementor-arrows-position-inside elementor-pagination-position-outside elementor-widget elementor-widget-n-carousel\" data-id=\"33f1103\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;carousel_items&quot;:[{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;28f916c&quot;},{&quot;slide_title&quot;:&quot;Slide #2&quot;,&quot;_id&quot;:&quot;9101392&quot;},{&quot;slide_title&quot;:&quot;Slide #3&quot;,&quot;_id&quot;:&quot;0a2c252&quot;},{&quot;_id&quot;:&quot;7f4597e&quot;,&quot;slide_title&quot;:&quot;Slide #4&quot;},{&quot;_id&quot;:&quot;c9d001c&quot;,&quot;slide_title&quot;:&quot;Slide #5&quot;},{&quot;_id&quot;:&quot;99d171b&quot;,&quot;slide_title&quot;:&quot;Slide #6&quot;},{&quot;_id&quot;:&quot;df92ec9&quot;,&quot;slide_title&quot;:&quot;Slide #7&quot;}],&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;offset_sides&quot;:&quot;none&quot;,&quot;arrows&quot;:&quot;yes&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-carousel swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"1\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 7\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8913cd8 e-con-full e-flex e-con e-child\" data-id=\"8913cd8\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-760d704 e-con-full e-flex e-con e-child\" data-id=\"760d704\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-5f115cf elementor-widget elementor-widget-image\" data-id=\"5f115cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"44\" height=\"44\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Frame-10-1.svg\" class=\"attachment-full size-full wp-image-16101\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32bbd2e elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"32bbd2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2   >SALES GROWTH<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c314f3 elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"4c314f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-sub-heading\" style=\"\">48.2% year-over-year increase<\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"2\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 7\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0fe9641 e-con-full e-flex e-con e-child\" data-id=\"0fe9641\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-8d59d1a e-con-full e-flex e-con e-child\" data-id=\"8d59d1a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-487b25a elementor-widget elementor-widget-image\" data-id=\"487b25a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"45\" height=\"45\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Frame-11-1.svg\" class=\"attachment-full size-full wp-image-16102\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bd3ac8 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"7bd3ac8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2   >CROSS- SELLING<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7df84f5 elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"7df84f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-sub-heading\" style=\"\">196% increase in cross-selling opportunities<\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"3\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 7\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-520b816 e-con-full e-flex e-con e-child\" data-id=\"520b816\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-f1276c4 e-con-full e-flex e-con e-child\" data-id=\"f1276c4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-82b04bf elementor-widget elementor-widget-image\" data-id=\"82b04bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Frame-12-1.svg\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b93a87 elementor-widget__width-initial elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"4b93a87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2   >EMPLOYEE RETENTION<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c6358e elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"2c6358e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-sub-heading\" style=\"\">20% improvement in staff retention<\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"4\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 of 7\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-58a3fb1 e-con-full e-flex e-con e-child\" data-id=\"58a3fb1\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-f26b3e9 e-con-full e-flex e-con e-child\" data-id=\"f26b3e9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-7e858df elementor-widget elementor-widget-image\" data-id=\"7e858df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"42\" height=\"42\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Frame-13-1.svg\" class=\"attachment-full size-full wp-image-16105\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52a8168 elementor-widget__width-initial elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"52a8168\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2   >REVENUE GROWTH<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a9eb179 elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"a9eb179\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-sub-heading\" style=\"\">23% increase within 6 months<\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"5\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 of 7\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c6984d1 e-con-full e-flex e-con e-child\" data-id=\"c6984d1\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-a0a9e0f e-con-full e-flex e-con e-child\" data-id=\"a0a9e0f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-b5f221b elementor-widget elementor-widget-image\" data-id=\"b5f221b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"38\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Frame-14-1.svg\" class=\"attachment-full size-full wp-image-16106\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-994b88f elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"994b88f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2   >CUSTOMER SATISFACTION<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e22e57f elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"e22e57f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-sub-heading\" style=\"\">Improved from 12th to 93rd percentile<\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"6\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 of 7\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0885b57 e-con-full e-flex e-con e-child\" data-id=\"0885b57\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-c0cd10a e-con-full e-flex e-con e-child\" data-id=\"c0cd10a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-3297c10 elementor-widget elementor-widget-image\" data-id=\"3297c10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"41\" height=\"41\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Frame-15-1.svg\" class=\"attachment-full size-full wp-image-16107\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89c13e0 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"89c13e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2   >NEW HIRE PRODUCTIVITY<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7957f3 elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"b7957f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-sub-heading\" style=\"\">6 weeks vs 6 months industry standard<\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"7\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"7 of 7\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1830e9c e-con-full e-flex e-con e-child\" data-id=\"1830e9c\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-9c5dd38 e-con-full e-flex e-con e-child\" data-id=\"9c5dd38\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-419cff8 elementor-widget elementor-widget-image\" data-id=\"419cff8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Frame-16-1.svg\" class=\"attachment-full size-full wp-image-16108\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-025434b elementor-widget__width-initial elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"025434b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2   >NPS IMPROVEMENT<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-906b5b9 elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"906b5b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-sub-heading\" style=\"\">Increased from low 60s to high 80s in under 1 year<\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-left\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M646 125C629 125 613 133 604 142L308 442C296 454 292 471 292 487 292 504 296 521 308 533L604 854C617 867 629 875 646 875 663 875 679 871 692 858 704 846 713 829 713 812 713 796 708 779 692 767L438 487 692 225C700 217 708 204 708 187 708 171 704 154 692 142 675 129 663 125 646 125Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-right\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M696 533C708 521 713 504 713 487 713 471 708 454 696 446L400 146C388 133 375 125 354 125 338 125 325 129 313 142 300 154 292 171 292 187 292 204 296 221 308 233L563 492 304 771C292 783 288 800 288 817 288 833 296 850 308 863 321 871 338 875 354 875 371 875 388 867 400 854L696 533Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6ee672c e-flex e-con-boxed e-con e-parent\" data-id=\"6ee672c\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t<div class=\"elementor-element elementor-element-553ec76 e-con-full e-flex e-con e-child\" data-id=\"553ec76\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t<div class=\"elementor-element elementor-element-d59d679 e-con-full e-flex e-con e-child\" data-id=\"d59d679\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-6851c35 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"6851c35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2   >How Align Customer Service Leader Training Works<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36fbe94 elementor-widget elementor-widget-text-editor\" data-id=\"36fbe94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Align Customer Service Leader Training is not a single leadership workshop. It is a structured behaviour-change programme that gives your leaders the tools, habits, and confidence to coach their teams every week, not just when something goes wrong. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a49d36 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"9a49d36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewBox=\"0,0,256,256\" width=\"480px\" height=\"480px\" fill-rule=\"nonzero\"><g fill=\"#b9d753\" fill-rule=\"nonzero\" stroke=\"none\" stroke-width=\"1\" stroke-linecap=\"butt\" stroke-linejoin=\"miter\" stroke-miterlimit=\"10\" stroke-dasharray=\"\" stroke-dashoffset=\"0\" font-family=\"none\" font-weight=\"none\" font-size=\"none\" text-anchor=\"none\" style=\"mix-blend-mode: normal\"><g transform=\"scale(5.33333,5.33333)\"><path d=\"M45,24c0,11.58 -9.421,21 -21,21c-11.579,0 -21,-9.42 -21,-21c0,-11.58 9.421,-21 21,-21c11.579,0 21,9.42 21,21zM22.643,32.99c0.273,-0.039 0.519,-0.19 0.677,-0.417l10.5,-15c0.316,-0.452 0.207,-1.076 -0.246,-1.393c-0.452,-0.316 -1.076,-0.208 -1.393,0.246l-9.889,14.126l-6.667,-5.334c-0.432,-0.345 -1.06,-0.274 -1.406,0.156c-0.345,0.431 -0.274,1.061 0.156,1.405l7.5,6c0.179,0.145 0.399,0.221 0.625,0.221c0.047,0 0.095,-0.003 0.143,-0.01z\"><\/path><\/g><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Face-to-face or virtual workshops that are practical, engaging, and immediately applicable to real leadership situations.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewBox=\"0,0,256,256\" width=\"480px\" height=\"480px\" fill-rule=\"nonzero\"><g fill=\"#b9d753\" fill-rule=\"nonzero\" stroke=\"none\" stroke-width=\"1\" stroke-linecap=\"butt\" stroke-linejoin=\"miter\" stroke-miterlimit=\"10\" stroke-dasharray=\"\" stroke-dashoffset=\"0\" font-family=\"none\" font-weight=\"none\" font-size=\"none\" text-anchor=\"none\" style=\"mix-blend-mode: normal\"><g transform=\"scale(5.33333,5.33333)\"><path d=\"M45,24c0,11.58 -9.421,21 -21,21c-11.579,0 -21,-9.42 -21,-21c0,-11.58 9.421,-21 21,-21c11.579,0 21,9.42 21,21zM22.643,32.99c0.273,-0.039 0.519,-0.19 0.677,-0.417l10.5,-15c0.316,-0.452 0.207,-1.076 -0.246,-1.393c-0.452,-0.316 -1.076,-0.208 -1.393,0.246l-9.889,14.126l-6.667,-5.334c-0.432,-0.345 -1.06,-0.274 -1.406,0.156c-0.345,0.431 -0.274,1.061 0.156,1.405l7.5,6c0.179,0.145 0.399,0.221 0.625,0.221c0.047,0 0.095,-0.003 0.143,-0.01z\"><\/path><\/g><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Real-world coaching scenarios drawn from your industry and team context so leaders practise on situations they actually face.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewBox=\"0,0,256,256\" width=\"480px\" height=\"480px\" fill-rule=\"nonzero\"><g fill=\"#b9d753\" fill-rule=\"nonzero\" stroke=\"none\" stroke-width=\"1\" stroke-linecap=\"butt\" stroke-linejoin=\"miter\" stroke-miterlimit=\"10\" stroke-dasharray=\"\" stroke-dashoffset=\"0\" font-family=\"none\" font-weight=\"none\" font-size=\"none\" text-anchor=\"none\" style=\"mix-blend-mode: normal\"><g transform=\"scale(5.33333,5.33333)\"><path d=\"M45,24c0,11.58 -9.421,21 -21,21c-11.579,0 -21,-9.42 -21,-21c0,-11.58 9.421,-21 21,-21c11.579,0 21,9.42 21,21zM22.643,32.99c0.273,-0.039 0.519,-0.19 0.677,-0.417l10.5,-15c0.316,-0.452 0.207,-1.076 -0.246,-1.393c-0.452,-0.316 -1.076,-0.208 -1.393,0.246l-9.889,14.126l-6.667,-5.334c-0.432,-0.345 -1.06,-0.274 -1.406,0.156c-0.345,0.431 -0.274,1.061 0.156,1.405l7.5,6c0.179,0.145 0.399,0.221 0.625,0.221c0.047,0 0.095,-0.003 0.143,-0.01z\"><\/path><\/g><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">One-to-one coaching sessions for leaders who want to develop their personal leadership style alongside the programme.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewBox=\"0,0,256,256\" width=\"480px\" height=\"480px\" fill-rule=\"nonzero\"><g fill=\"#b9d753\" fill-rule=\"nonzero\" stroke=\"none\" stroke-width=\"1\" stroke-linecap=\"butt\" stroke-linejoin=\"miter\" stroke-miterlimit=\"10\" stroke-dasharray=\"\" stroke-dashoffset=\"0\" font-family=\"none\" font-weight=\"none\" font-size=\"none\" text-anchor=\"none\" style=\"mix-blend-mode: normal\"><g transform=\"scale(5.33333,5.33333)\"><path d=\"M45,24c0,11.58 -9.421,21 -21,21c-11.579,0 -21,-9.42 -21,-21c0,-11.58 9.421,-21 21,-21c11.579,0 21,9.42 21,21zM22.643,32.99c0.273,-0.039 0.519,-0.19 0.677,-0.417l10.5,-15c0.316,-0.452 0.207,-1.076 -0.246,-1.393c-0.452,-0.316 -1.076,-0.208 -1.393,0.246l-9.889,14.126l-6.667,-5.334c-0.432,-0.345 -1.06,-0.274 -1.406,0.156c-0.345,0.431 -0.274,1.061 0.156,1.405l7.5,6c0.179,0.145 0.399,0.221 0.625,0.221c0.047,0 0.095,-0.003 0.143,-0.01z\"><\/path><\/g><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Built to integrate with your existing performance frameworks and service metrics so leaders can track team behaviour change and commercial impact.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewBox=\"0,0,256,256\" width=\"480px\" height=\"480px\" fill-rule=\"nonzero\"><g fill=\"#b9d753\" fill-rule=\"nonzero\" stroke=\"none\" stroke-width=\"1\" stroke-linecap=\"butt\" stroke-linejoin=\"miter\" stroke-miterlimit=\"10\" stroke-dasharray=\"\" stroke-dashoffset=\"0\" font-family=\"none\" font-weight=\"none\" font-size=\"none\" text-anchor=\"none\" style=\"mix-blend-mode: normal\"><g transform=\"scale(5.33333,5.33333)\"><path d=\"M45,24c0,11.58 -9.421,21 -21,21c-11.579,0 -21,-9.42 -21,-21c0,-11.58 9.421,-21 21,-21c11.579,0 21,9.42 21,21zM22.643,32.99c0.273,-0.039 0.519,-0.19 0.677,-0.417l10.5,-15c0.316,-0.452 0.207,-1.076 -0.246,-1.393c-0.452,-0.316 -1.076,-0.208 -1.393,0.246l-9.889,14.126l-6.667,-5.334c-0.432,-0.345 -1.06,-0.274 -1.406,0.156c-0.345,0.431 -0.274,1.061 0.156,1.405l7.5,6c0.179,0.145 0.399,0.221 0.625,0.221c0.047,0 0.095,-0.003 0.143,-0.01z\"><\/path><\/g><\/g><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Ongoing support to embed the learning and sustain leadership improvement over time.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-02d6653 elementor-widget elementor-widget-text-editor\" data-id=\"02d6653\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Each delivery pathway ensures practical application beyond the workshop so skills translate into sustained performance improvement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eb9a802 e-flex e-con-boxed e-con e-parent\" data-id=\"eb9a802\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t<div class=\"elementor-element elementor-element-03412c0 e-con-full e-flex e-con e-child\" data-id=\"03412c0\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-d02fe28 e-con-full e-flex e-con e-child\" data-id=\"d02fe28\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t<div class=\"elementor-element elementor-element-e729bf8 e-con-full e-flex e-con e-child\" data-id=\"e729bf8\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-f7e5f5c e-con-full e-flex e-con e-child\" data-id=\"f7e5f5c\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-ca4ec6e e-con-full e-flex e-con e-child\" data-id=\"ca4ec6e\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-ddcf740 elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"ddcf740\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2   >What Makes Align Service Leader Training Different<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c919556 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"c919556\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-sub-heading\" style=\"\"><p>Most leadership training tells leaders what they should do. Align Customer Service Leader Training develops the skills and habits to actually do it, consistently, in every performance conversation and every coaching session. <\/p><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a67b83 elementor-align-justify elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"4a67b83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/aligntraining.com\/nz\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Book a Free Discovery Call<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eaf01eb elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"eaf01eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1040\" height=\"984\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Why-Align-Training-Works-1.png\" class=\"attachment-full size-full wp-image-16117\" alt=\"\" srcset=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Why-Align-Training-Works-1.png 1040w, https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Why-Align-Training-Works-1-1024x969.png 1024w, https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Why-Align-Training-Works-1-768x727.png 768w, https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Why-Align-Training-Works-1-640x606.png 640w, https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Why-Align-Training-Works-1-400x378.png 400w\" sizes=\"(max-width: 1040px) 100vw, 1040px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49b908b e-con-full e-flex e-con e-child\" data-id=\"49b908b\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-eb868ee e-con-full e-flex e-con e-child\" data-id=\"eb868ee\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-58c405a e-con-full e-flex e-con e-child\" data-id=\"58c405a\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-9066f83 elementor-widget elementor-widget-image\" data-id=\"9066f83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Group-2608560-1.png\" class=\"attachment-large size-large wp-image-16118\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-77cb138 e-con-full e-flex e-con e-child\" data-id=\"77cb138\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-75e32ee elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"75e32ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2    style=\"margin-bottom: 9px;\">A coaching framework every leader can use<\/h2><\/div><div class=\"porto-u-sub-heading\" style=\"\"><p>The A.L.I.G.N. framework gives your leaders a consistent, practical structure for every coaching conversation, so quality is not dependent on natural talent or management style.<\/p><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-91ed2ab e-con-full e-flex e-con e-child\" data-id=\"91ed2ab\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-7b9152c e-con-full e-flex e-con e-child\" data-id=\"7b9152c\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-048831b elementor-widget elementor-widget-image\" data-id=\"048831b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Group-2608561-1.png\" class=\"attachment-large size-large wp-image-16119\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fcd81ce e-con-full e-flex e-con e-child\" data-id=\"fcd81ce\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-ff60e9e elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"ff60e9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2    style=\"margin-bottom: 9px;\">Tailored to your team and your service environment<\/h2><\/div><div class=\"porto-u-sub-heading\" style=\"\"><p>We build the programme around your actual team challenges, service standards, and organisational context, not a generic leadership workshop that could apply anywhere.<\/p><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a77622a e-con-full e-flex e-con e-child\" data-id=\"a77622a\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-7d3a5fa e-con-full e-flex e-con e-child\" data-id=\"7d3a5fa\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-f7e151b elementor-widget elementor-widget-image\" data-id=\"f7e151b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Group-2608562-1.png\" class=\"attachment-large size-large wp-image-16120\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8748c1e e-con-full e-flex e-con e-child\" data-id=\"8748c1e\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-88360bf elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"88360bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2    style=\"margin-bottom: 9px;\">Reinforcement built into the programme<\/h2><\/div><div class=\"porto-u-sub-heading\" style=\"\"><p>Leaders do not just learn coaching skills in a workshop. They practise them with their teams throughout the programme, with follow-up and support to ensure the habits stick. <\/p><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d13bd2 e-con-full e-flex e-con e-child\" data-id=\"9d13bd2\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-b60c7c8 e-con-full e-flex e-con e-child\" data-id=\"b60c7c8\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-410f328 elementor-widget elementor-widget-image\" data-id=\"410f328\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Group-2608563-1.png\" class=\"attachment-large size-large wp-image-16121\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-38ba8f5 e-con-full e-flex e-con e-child\" data-id=\"38ba8f5\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-d455ce4 elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"d455ce4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2    style=\"margin-bottom: 9px;\">Designed to align with your frontline training<\/h2><\/div><div class=\"porto-u-sub-heading\" style=\"\"><p>This programme is built to complement the training your customer-facing teams receive. When leaders and frontline staff share the same framework, performance improves faster and stays improved longer. <\/p><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b5a3e2 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"6b5a3e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-sub-heading\" style=\"\"><p>This creates consistency, accountability, and improved customer experience across your entire team.<\/p><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-50cbf2e e-flex e-con-boxed e-con e-parent\" data-id=\"50cbf2e\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t<div class=\"elementor-element elementor-element-41a9625 e-con-full e-flex e-con e-child\" data-id=\"41a9625\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-9ecd0ab elementor-widget elementor-widget-shortcode\" data-id=\"9ecd0ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"container\" data-elementor-id=\"16388\" class=\"elementor elementor-16388 elementor-16002 elementor-16002\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9217d25 e-con-full e-flex e-con e-parent\" data-id=\"9217d25\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-172381f elementor-widget__width-inherit elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"172381f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-55ca8359258f9a412be7e73af65d2aac\"><div class=\"porto-u-main-heading\"><h2   >Testimonials<\/h2><\/div><style>.porto-u-55ca8359258f9a412be7e73af65d2aac.porto-u-heading{text-align:center}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bf9c2b elementor-widget elementor-widget-alpus-nested-slider\" data-id=\"5bf9c2b\" data-element_type=\"widget\" data-e-type=\"widget\" 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data-widget_type=\"alpus-nested-slider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-swiper\">\r\n\t\t\t<div class=\"elementor-slides-wrapper elementor-main-swiper swiper swiper-flickity\" dir=\"ltr\">\r\n\t\t\t\t<div class=\"swiper-wrapper elementor-slides alpus-nested-slider\">\r\n\t\t\t\t\t<div class=\"swiper-slide elementor-repeater-item-8866add\"><div class=\"elementor-element elementor-element-b6fcae6 e-con-full e-flex e-con e-child\" data-id=\"b6fcae6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-7cd44b4 elementor-widget elementor-widget-eael-testimonial\" data-id=\"7cd44b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-testimonial.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t<div id=\"eael-testimonial-7cd44b4\" class=\"eael-testimonial-item clearfix  content-bottom-icon-title-inline\">\n\t\t\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\t\t\t<div class=\"eael-testimonial-content\">\n\t\t\t\t<div class=\"eael-testimonial-text\"><h3>Honeycomb Construction<\/h3><p>&#8220;I am a small business owner. I have been in business since 2017 with no sales training. I went on the Align Selling Sales Training Course in June 2023 and couldn\u2019t recommend it enough. Within the duration of the course, I have gone from closing 11 deals per month to 19!    They have a simple and effective sales process that works for beginners to veterans. <\/p><p>By changing the way I think about sales, I\u2019ve also tailored my approach to each customer because of this course. Even my wife commented on how my sales calls have dramatically changed! Kicking myself for not going sooner with the thought of those lost customers. Very impressed and highly recommend to small\/ medium business owners!&#8221;   <\/p><\/div>\t\t\t<\/div>\n\t\t\t<div class=\"eael-testimonial-content eael-testimonial-inline-bio\">\n\t\t\t\t\t\t\t<div class=\"eael-testimonial-image\">\n\t\t\t\t\t\t\t\t\t<figure><img loading=\"lazy\" decoding=\"async\" width=\"813\" height=\"813\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Honeycomb-Construction-1.jpg\" class=\"attachment-full size-full wp-image-16630\" alt=\"\" srcset=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Honeycomb-Construction-1.jpg 813w, https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Honeycomb-Construction-1-768x768.jpg 768w, https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Honeycomb-Construction-1-640x640.jpg 640w, https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Honeycomb-Construction-1-400x400.jpg 400w\" sizes=\"(max-width: 813px) 100vw, 813px\" \/><\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"bio-text\"><p class=\"eael-testimonial-user\">William Lin<\/p><p class=\"eael-testimonial-user-company\">Managing Director, Honeycomb Construction<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t\n\t\t<span class=\"eael-testimonial-quote\"><\/span>\n\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58df40e elementor-align-left elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"58df40e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/aligntraining.com\/nz\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Start Your Transformation Today<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"swiper-slide elementor-repeater-item-44b9bc2\"><div class=\"elementor-element elementor-element-7f57935 e-con-full e-flex e-con e-child\" data-id=\"7f57935\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-1821661 elementor-widget elementor-widget-eael-testimonial\" data-id=\"1821661\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-testimonial.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t<div id=\"eael-testimonial-1821661\" class=\"eael-testimonial-item clearfix  content-bottom-icon-title-inline\">\n\t\t\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\t\t\t<div class=\"eael-testimonial-content\">\n\t\t\t\t<div class=\"eael-testimonial-text\"><h3><strong>Coaching<\/strong><\/h3><p>&#8220;A highlight of the leadership programme was Align Coaching that gave me a greater belief in my own leadership style. It has also helped me think about how I can adapt that to my team members. <\/p><p>We did one-on-one coaching with team members alongside strategic planning [as part of the programme], which helped us make work and personal goals for people. It was full-on, but I ended up with a new belief in my team. Everything works so much better once you have engagement.  <\/p><p>The coaching aspect was fantastic \u2013 that was a highlight for me. You learn about coaching your team, but a big part of that is about learning about personality styles and looking deep into yourself to understand your own leadership style. I learned I was good at what I did and it gave me skills to become better.&#8221;  <\/p><\/div>\t\t\t<\/div>\n\t\t\t<div class=\"eael-testimonial-content eael-testimonial-inline-bio\">\n\t\t\t\t\t\t\t<div class=\"eael-testimonial-image\">\n\t\t\t\t\t\t\t\t\t<figure><img loading=\"lazy\" decoding=\"async\" width=\"44\" height=\"44\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Frame-12-1.svg\" class=\"attachment-full size-full wp-image-16090\" alt=\"\" \/><\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"bio-text\"><p class=\"eael-testimonial-user\">Carolyn Ferrall<\/p><p class=\"eael-testimonial-user-company\">CEO, Total Cover, Outdoor Cover \u2013 Shade &amp; Awnings<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t\n\t\t<span class=\"eael-testimonial-quote\"><\/span>\n\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ba74ed elementor-align-left elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"0ba74ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/aligntraining.com\/nz\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Start Your Transformation Today<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"swiper-slide elementor-repeater-item-a6809c5\"><div class=\"elementor-element elementor-element-aaef2eb e-con-full e-flex e-con e-child\" data-id=\"aaef2eb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-835943c elementor-widget elementor-widget-eael-testimonial\" data-id=\"835943c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-testimonial.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t<div id=\"eael-testimonial-835943c\" class=\"eael-testimonial-item clearfix  content-bottom-icon-title-inline\">\n\t\t\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\t\t\t<div class=\"eael-testimonial-content\">\n\t\t\t\t<div class=\"eael-testimonial-text\"><h3><strong>Coaching Training<\/strong><\/h3><p>&#8220;I have never, ever had a staff member participate in work-based training and so positively rave about it!!! We now have all of our Facilitators very keen to receive similar training. A particular challenge for Facilitators is managing staff who are generally part-time, mostly working independently and very little face to face connection with their manager let alone colleagues or anyone else in the company. The skills developed through your training positions managers very well to be effective in this situation.&#8221;<\/p><\/div>\t\t\t<\/div>\n\t\t\t<div class=\"eael-testimonial-content eael-testimonial-inline-bio\">\n\t\t\t\t\t\t\t<div class=\"eael-testimonial-image\">\n\t\t\t\t\t\t\t\t\t<figure><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/cropped-New-Zealand-Health-Group-Vertical-Colour-1.png\" class=\"attachment-full size-full wp-image-16631\" alt=\"\" srcset=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/cropped-New-Zealand-Health-Group-Vertical-Colour-1.png 512w, https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/cropped-New-Zealand-Health-Group-Vertical-Colour-1-400x400.png 400w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"bio-text\"><p class=\"eael-testimonial-user\">Karen Wilton<\/p><p class=\"eael-testimonial-user-company\">Systems Transformation Manager, NZ Health Group Healthcare<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t\n\t\t<span class=\"eael-testimonial-quote\"><\/span>\n\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a4525a elementor-align-left elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"0a4525a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/aligntraining.com\/nz\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Start Your Transformation Today<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"swiper-slide elementor-repeater-item-c498499\"><div class=\"elementor-element elementor-element-4010947 e-con-full e-flex e-con e-child\" data-id=\"4010947\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-64593ba elementor-widget elementor-widget-eael-testimonial\" data-id=\"64593ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-testimonial.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t<div id=\"eael-testimonial-64593ba\" class=\"eael-testimonial-item clearfix  content-bottom-icon-title-inline\">\n\t\t\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\t\t\t<div class=\"eael-testimonial-content\">\n\t\t\t\t<div class=\"eael-testimonial-text\"><h3><strong>Sales Training<\/strong><\/h3><p>&#8220;Across Australasia, the program at end of Q1 delivered a preliminary:<\/p><ul><li>ROI of 311%<\/li><li>Gross Margin of 35%,<\/li><li>exceeding its Gross Margin hurdle of 10%.<\/li><li>Pipeline Increases: Sales Calls 51%, Client Visits 34%, New Jobs 55%<\/li><\/ul><p>Hudson changed ownership, rebranded and re-introduced the sales training programme to achieve the following goals:<\/p><ol><li>A consistent customer focused conversation across the Australasian offices.<\/li><li>Enhanced business consulting capability for recruitment and HR consultants.<\/li><li>10% increase in revenue.<\/li><\/ol><p>Implementation: 23 managers certified to conduct the programs inhouse for 300 consultants.&#8221;<\/p><\/div>\t\t\t<\/div>\n\t\t\t<div class=\"eael-testimonial-content eael-testimonial-inline-bio\">\n\t\t\t\t\t\t\t<div class=\"eael-testimonial-image\">\n\t\t\t\t\t\t\t\t\t<figure><img loading=\"lazy\" decoding=\"async\" width=\"69\" height=\"70\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/logo-4.png\" class=\"attachment-full size-full wp-image-16632\" alt=\"\" \/><\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"bio-text\"><p class=\"eael-testimonial-user\">Michael Rolik<\/p><p class=\"eael-testimonial-user-company\">Learning &amp; Organisational Development Manager, Hudson. Recruitment <\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t\n\t\t<span class=\"eael-testimonial-quote\"><\/span>\n\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54eb922 elementor-align-left elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"54eb922\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/aligntraining.com\/nz\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Start Your Transformation Today<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"swiper-slide elementor-repeater-item-d2a1d01\"><div class=\"elementor-element elementor-element-c514b13 e-con-full e-flex e-con e-child\" data-id=\"c514b13\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-2b0f738 elementor-widget elementor-widget-eael-testimonial\" data-id=\"2b0f738\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-testimonial.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t<div id=\"eael-testimonial-2b0f738\" class=\"eael-testimonial-item clearfix  content-bottom-icon-title-inline\">\n\t\t\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\t\t\t<div class=\"eael-testimonial-content\">\n\t\t\t\t<div class=\"eael-testimonial-text\"><h3><strong>Sales Training<\/strong><\/h3><p>&#8220;We are in the final stages of rolling out our new CRM, and I am really proud of the end product which has our sales framework prompts throughout. In addition, we plan on launching the PolyNovo Playbook and running a pre-call planning workshop at our Half Year Meeting next week. Thanks to you, all of that is now possible!&#8221;<\/p><\/div>\t\t\t<\/div>\n\t\t\t<div class=\"eael-testimonial-content eael-testimonial-inline-bio\">\n\t\t\t\t\t\t\t<div class=\"eael-testimonial-image\">\n\t\t\t\t\t\t\t\t\t<figure><img loading=\"lazy\" decoding=\"async\" width=\"486\" height=\"104\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/images-removebg-preview-1.png\" class=\"attachment-full size-full wp-image-16633\" alt=\"\" srcset=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/images-removebg-preview-1.png 486w, https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/images-removebg-preview-1-400x86.png 400w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"bio-text\"><p class=\"eael-testimonial-user\">Valerie Young<\/p><p class=\"eael-testimonial-user-company\">Sales Director PolyNovo Healthcare<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t\n\t\t<span class=\"eael-testimonial-quote\"><\/span>\n\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa34072 elementor-align-left elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"fa34072\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/aligntraining.com\/nz\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Start Your Transformation Today<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"swiper-slide elementor-repeater-item-6be68ba\"><div class=\"elementor-element elementor-element-e1f93ff e-con-full e-flex e-con e-child\" data-id=\"e1f93ff\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-a05acf9 elementor-widget elementor-widget-eael-testimonial\" data-id=\"a05acf9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-testimonial.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t<div id=\"eael-testimonial-a05acf9\" class=\"eael-testimonial-item clearfix  content-bottom-icon-title-inline\">\n\t\t\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\t\t\t<div class=\"eael-testimonial-content\">\n\t\t\t\t<div class=\"eael-testimonial-text\"><h3><strong>Sales Training<\/strong><\/h3><p>&#8220;For anyone in sales, who wants to increase business while building enduring relationships with their clients, I recommend investing in yourself by attending the next Align Selling sales course.<br>They delivered a sales process blueprint that was simple to follow and provided me with a 263% ROI within a matter of weeks. It was as easy as breathing. <\/p><p>The course is run in small groups of like-minded people, in a safe and collaborative environment. I sat with initial sceptics, who finished the course, proud to be sales professionals.&#8221; <\/p><\/div>\t\t\t<\/div>\n\t\t\t<div class=\"eael-testimonial-content eael-testimonial-inline-bio\">\n\t\t\t\t\t\t\t<div class=\"eael-testimonial-image\">\n\t\t\t\t\t\t\t\t\t<figure><img loading=\"lazy\" decoding=\"async\" width=\"96\" height=\"67\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/CCL-Logo.png-e1770701579619-1.webp\" class=\"attachment-full size-full wp-image-16634\" alt=\"\" \/><\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"bio-text\"><p class=\"eael-testimonial-user\">John Milner<\/p><p class=\"eael-testimonial-user-company\">Managing Director, Collaborative Consulting, Finance.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t\n\t\t<span class=\"eael-testimonial-quote\"><\/span>\n\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa8196a elementor-align-left elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"aa8196a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/aligntraining.com\/nz\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Start Your Transformation Today<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"swiper-slide elementor-repeater-item-820f2e8\"><div class=\"elementor-element elementor-element-a6605f3 e-con-full e-flex e-con e-child\" data-id=\"a6605f3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-68753bc elementor-widget elementor-widget-eael-testimonial\" data-id=\"68753bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-testimonial.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t<div id=\"eael-testimonial-68753bc\" class=\"eael-testimonial-item clearfix  content-bottom-icon-title-inline\">\n\t\t\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\t\t\t<div class=\"eael-testimonial-content\">\n\t\t\t\t<div class=\"eael-testimonial-text\"><h3><strong>Customised Training<\/strong><\/h3><p>&#8220;Megan from Align Training was engaging and very interested in delivering the right training to suit our company&#8217;s specific needs. Highly recommend their services and will definitely be using them again in the future.&#8221;<\/p><\/div>\t\t\t<\/div>\n\t\t\t<div class=\"eael-testimonial-content eael-testimonial-inline-bio\">\n\t\t\t\t\t\t\t<div class=\"eael-testimonial-image\">\n\t\t\t\t\t\t\t\t\t<figure><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"255\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Rose_Nav_Logo-1.png\" class=\"attachment-full size-full wp-image-16635\" alt=\"\" \/><\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"bio-text\"><p class=\"eael-testimonial-user\">Rachel Beechey<\/p><p class=\"eael-testimonial-user-company\">Director, Rose\u2019s Alteration.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t\n\t\t<span class=\"eael-testimonial-quote\"><\/span>\n\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e5b092 elementor-align-left elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"5e5b092\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/aligntraining.com\/nz\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Start Your Transformation Today<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"swiper-slide elementor-repeater-item-245eeaa\"><div class=\"elementor-element elementor-element-a083791 e-con-full e-flex e-con e-child\" data-id=\"a083791\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-a62775b elementor-widget elementor-widget-eael-testimonial\" data-id=\"a62775b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-testimonial.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t<div id=\"eael-testimonial-a62775b\" class=\"eael-testimonial-item clearfix  content-bottom-icon-title-inline\">\n\t\t\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\t\t\t<div class=\"eael-testimonial-content\">\n\t\t\t\t<div class=\"eael-testimonial-text\"><h3><strong>Sales Training<\/strong><\/h3><p>&#8220;Fantastic programme. Megan and Luke from Align Training genuinely care and make the tools easy to apply in real conversations. I\u2019ve already seen a big lift in how I build trust and create value. I highly recommend it.&#8221;<\/p><\/div>\t\t\t<\/div>\n\t\t\t<div class=\"eael-testimonial-content eael-testimonial-inline-bio\">\n\t\t\t\t\t\t\t<div class=\"eael-testimonial-image\">\n\t\t\t\t\t\t\t\t\t<figure><img loading=\"lazy\" decoding=\"async\" width=\"44\" height=\"44\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Frame-12-1.svg\" class=\"attachment-full size-full wp-image-16090\" alt=\"\" \/><\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"bio-text\"><p class=\"eael-testimonial-user\">Ben<\/p><p class=\"eael-testimonial-user-company\">Senior Lending Manager at a Financial Services Company<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t\n\t\t<span class=\"eael-testimonial-quote\"><\/span>\n\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5229d9c elementor-align-left elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"5229d9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/aligntraining.com\/nz\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Start Your Transformation Today<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"swiper-slide elementor-repeater-item-b490892\"><div class=\"elementor-element elementor-element-65830b7 e-con-full e-flex e-con e-child\" data-id=\"65830b7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-f8ec383 elementor-widget elementor-widget-eael-testimonial\" data-id=\"f8ec383\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-testimonial.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t<div id=\"eael-testimonial-f8ec383\" class=\"eael-testimonial-item clearfix testimonial-avatar-rounded content-bottom-icon-title-inline\">\n\t\t\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\t\t\t<div class=\"eael-testimonial-content\">\n\t\t\t\t<div class=\"eael-testimonial-text\"><h3><strong>Coaching Training<\/strong><\/h3><p>&#8220;We see the Coaching course as an essential tool for helping develop and grow employees and managers in the company. This is not only about growth as an employee but also to help them grow as an individual, as it teaches so many skills about how to believe in oneself as well as in others. <\/p><p>Personally, it changed my mindset to see more potential in people. Everyone has ended up exceeding my expectations and many have moved up the ladder to take on more responsibility and become supervisors themselves. <\/p><p>The skills also carry on outside of work and helped me achieve goals by having tools to navigate the busyness of life and find solutions that actually work to achieve my goals.<\/p><p>I would strongly recommend this course to employers and employees as well as even individuals looking to grow themselves. Thank you to all the leaders and facilitators at the Coaching Course, it is greatly appreciated.\u201d <\/p><\/div>\t\t\t<\/div>\n\t\t\t<div class=\"eael-testimonial-content eael-testimonial-inline-bio\">\n\t\t\t\t\t\t\t<div class=\"eael-testimonial-image\">\n\t\t\t\t\t\t\t\t\t<figure><img loading=\"lazy\" decoding=\"async\" width=\"69\" height=\"70\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/logo-2-1.png\" class=\"attachment-full size-full wp-image-16636\" alt=\"\" \/><\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"bio-text\"><p class=\"eael-testimonial-user\">HarryIutoi-Tauafiafi<\/p><p class=\"eael-testimonial-user-company\">Manager, C-Tech Ltd, Manufacturing.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t\n\t\t<span class=\"eael-testimonial-quote\"><\/span>\n\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0034b52 elementor-align-left elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"0034b52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/aligntraining.com\/nz\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Start Your Transformation Today<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"swiper-slide elementor-repeater-item-d1d0836\"><div class=\"elementor-element elementor-element-48029d7 e-con-full e-flex e-con e-child\" data-id=\"48029d7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-fedf389 elementor-widget elementor-widget-eael-testimonial\" data-id=\"fedf389\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-testimonial.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t<div id=\"eael-testimonial-fedf389\" class=\"eael-testimonial-item clearfix testimonial-avatar-rounded content-bottom-icon-title-inline\">\n\t\t\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\t\t\t<div class=\"eael-testimonial-content\">\n\t\t\t\t<div class=\"eael-testimonial-text\"><h3><strong>Sales Training<\/strong><\/h3><p>&#8220;I completed the Sales training course through Align Training recently, thoroughly enjoyed it. Great content &#8211; walked away with a huge amount of knowledge, sales confidence and a bunch of ways to improve our sales approach and process.<br>Thanks Megan and Luke &#8211; will be back for other course in the future for sure.&#8221; <\/p><\/div>\t\t\t<\/div>\n\t\t\t<div class=\"eael-testimonial-content eael-testimonial-inline-bio\">\n\t\t\t\t\t\t\t<div class=\"eael-testimonial-image\">\n\t\t\t\t\t\t\t\t\t<figure><img loading=\"lazy\" decoding=\"async\" width=\"69\" height=\"70\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/logo-3-1.png\" class=\"attachment-full size-full wp-image-16637\" alt=\"\" \/><\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"bio-text\"><p class=\"eael-testimonial-user\">Jordan Statham<\/p><p class=\"eael-testimonial-user-company\">Managing Director, The Conduction Company, Electrical.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t\n\t\t<span class=\"eael-testimonial-quote\"><\/span>\n\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fc2d71 elementor-align-left elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"3fc2d71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/aligntraining.com\/nz\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Start Your Transformation Today<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"swiper-slide elementor-repeater-item-6c8cf9a\"><div class=\"elementor-element elementor-element-3b18cf0 e-con-full e-flex e-con e-child\" data-id=\"3b18cf0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-39a8079 elementor-widget elementor-widget-eael-testimonial\" data-id=\"39a8079\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-testimonial.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t<div id=\"eael-testimonial-39a8079\" class=\"eael-testimonial-item clearfix  content-bottom-icon-title-inline\">\n\t\t\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\t\t\t<div class=\"eael-testimonial-content\">\n\t\t\t\t<div class=\"eael-testimonial-text\"><h3><strong>Sales Training<\/strong><\/h3><p>&#8220;Fantastic facilitators! Would recommend to anyone looking for some structure in the sales process.&#8221;<\/p><\/div>\t\t\t<\/div>\n\t\t\t<div class=\"eael-testimonial-content eael-testimonial-inline-bio\">\n\t\t\t\t\t\t\t<div class=\"eael-testimonial-image\">\n\t\t\t\t\t\t\t\t\t<figure><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"180\" src=\"https:\/\/aligntraining.com\/wp-content\/uploads\/2026\/02\/Acumen_Logo_NO_BYLINE_RGB.original.width-300-1.png\" class=\"attachment-full size-full wp-image-16638\" alt=\"\" \/><\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"bio-text\"><p class=\"eael-testimonial-user\">Desmond Nash<\/p><p class=\"eael-testimonial-user-company\">Group Account Director, Acumen, PR and Media.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t\n\t\t<span class=\"eael-testimonial-quote\"><\/span>\n\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8814362 elementor-align-left elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"8814362\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/aligntraining.com\/nz\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Start Your Transformation Today<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-afd1d59 e-flex e-con-boxed e-con e-parent\" data-id=\"afd1d59\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t<div class=\"elementor-element elementor-element-739e8dc7 e-con-full e-flex e-con e-child\" data-id=\"739e8dc7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t<div class=\"elementor-element elementor-element-f4c44c1 e-con-full e-flex e-con e-child\" data-id=\"f4c44c1\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-7de97881 e-con-full e-flex e-con e-child\" data-id=\"7de97881\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-4b00961f elementor-widget-mobile__width-inherit elementor-widget__width-initial elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"4b00961f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2   >Your Team's Performance Starts with Their Leader<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ebcbf4 elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"4ebcbf4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-sub-heading\" style=\"\"><p>Let's talk about where your customer service leaders are now, where you need them to be, and what it will take to close that gap. Book a free discovery call with one of our training specialists. No obligation, just a straight conversation.  <\/p><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-208a02b9 e-con-full e-flex e-con e-child\" data-id=\"208a02b9\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-7331605 elementor-align-justify elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"7331605\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/aligntraining.com\/nz\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"14\" viewBox=\"0 0 15 14\" fill=\"none\"><path d=\"M14.3578 10.9038V1.15376C14.3578 0.954844 14.2788 0.764078 14.1382 0.623425C13.9975 0.482773 13.8068 0.403756 13.6078 0.403756H3.85784C3.65893 0.403756 3.46816 0.482773 3.32751 0.623425C3.18686 0.764078 3.10784 0.954844 3.10784 1.15376C3.10784 1.35267 3.18686 1.54343 3.32751 1.68409C3.46816 1.82474 3.65893 1.90376 3.85784 1.90376H11.7975L1.07721 12.6231C0.936483 12.7639 0.857422 12.9547 0.857422 13.1538C0.857422 13.3528 0.936483 13.5437 1.07721 13.6844C1.21794 13.8251 1.40882 13.9042 1.60784 13.9042C1.80686 13.9042 1.99773 13.8251 2.13846 13.6844L12.8578 2.96407V10.9038C12.8578 11.1027 12.9369 11.2934 13.0775 11.4341C13.2182 11.5747 13.4089 11.6538 13.6078 11.6538C13.8068 11.6538 13.9975 11.5747 14.1382 11.4341C14.2788 11.2934 14.3578 11.1027 14.3578 10.9038Z\" fill=\"white\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Book Your Free Discovery Call Now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6821e38f e-flex e-con-boxed e-con e-parent\" data-id=\"6821e38f\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t<div class=\"elementor-element elementor-element-1e862155 e-con-full e-flex e-con e-child\" data-id=\"1e862155\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t<div class=\"elementor-element elementor-element-52e595da e-con-full e-flex e-con e-child\" data-id=\"52e595da\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-26f66e0f elementor-widget__width-initial elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"26f66e0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2   >Frequently Asked Questions<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7400b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"f7400b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-10764787 e-con-full e-flex e-con e-child\" data-id=\"10764787\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-602f3a54 elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"602f3a54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-sub-heading\" style=\"\"><p>Helping startups and small businesses simplify processes, optimise performance, and scale with confidence<\/p><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-66509eca e-flex e-con-boxed e-con e-parent\" data-id=\"66509eca\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t<div class=\"elementor-element elementor-element-88c0596 e-con-full e-flex e-con e-child\" data-id=\"88c0596\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-e579c8f elementor-widget elementor-widget-shortcode\" data-id=\"e579c8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">  <div class=\"acf-faq-wrap\">\r\n\r\n    <!-- DESKTOP -->\r\n    <div class=\"acf-faq-desktop\">\r\n      <div class=\"acf-faq-left\">\r\n                  <button class=\"acf-faq-item is-active\" data-acf-faq-btn data-index=\"0\">\r\n            <span>Who is this programme for?<\/span>\r\n            <span class=\"acf-faq-arrow\">\u203a<\/span>\r\n          <\/button>\r\n                  <button class=\"acf-faq-item \" data-acf-faq-btn data-index=\"1\">\r\n            <span>How does this programme align with the training for customer-facing teams?<\/span>\r\n            <span class=\"acf-faq-arrow\">\u203a<\/span>\r\n          <\/button>\r\n                  <button class=\"acf-faq-item \" data-acf-faq-btn data-index=\"2\">\r\n            <span>What is the delivery format?<\/span>\r\n            <span class=\"acf-faq-arrow\">\u203a<\/span>\r\n          <\/button>\r\n              <\/div>\r\n\r\n      <div class=\"acf-faq-right\">\r\n                  <div class=\"acf-faq-panel is-active\" data-acf-faq-panel data-index=\"0\">\r\n            <div class=\"acf-faq-answer\"><p>This programme is designed for customer service managers, team leaders, and supervisors in New Zealand who are responsible for leading a customer-facing team.<\/p>\n<\/div>\r\n            <a class=\"acf-faq-cta\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTU2MjEsInRvZ2dsZSI6ZmFsc2V9\">\r\n              <span>Make an Inquiry<\/span>\r\n              <span class=\"acf-faq-cta-arrow\"><\/span>\r\n            <\/a>\r\n          <\/div>\r\n                  <div class=\"acf-faq-panel \" data-acf-faq-panel data-index=\"1\">\r\n            <div class=\"acf-faq-answer\"><p>This programme is designed to complement our training for customer-facing teams. It equips leaders with the skills to coach and reinforce the A.L.I.G.N. framework, ensuring that the training is embedded and sustained. <\/p>\n<\/div>\r\n            <a class=\"acf-faq-cta\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTU2MjEsInRvZ2dsZSI6ZmFsc2V9\">\r\n              <span>Make an Inquiry<\/span>\r\n              <span class=\"acf-faq-cta-arrow\"><\/span>\r\n            <\/a>\r\n          <\/div>\r\n                  <div class=\"acf-faq-panel \" data-acf-faq-panel data-index=\"2\">\r\n            <div class=\"acf-faq-answer\"><p>We offer flexible delivery options, including in-person workshops at your NZ location, virtual workshops, and one-to-one coaching.<\/p>\n<\/div>\r\n            <a class=\"acf-faq-cta\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTU2MjEsInRvZ2dsZSI6ZmFsc2V9\">\r\n              <span>Make an Inquiry<\/span>\r\n              <span class=\"acf-faq-cta-arrow\"><\/span>\r\n            <\/a>\r\n          <\/div>\r\n              <\/div>\r\n    <\/div>\r\n\r\n    <!-- MOBILE -->\r\n    <div class=\"acf-faq-mobile\">\r\n              <div class=\"acf-faq-acc-item\">\r\n          <button class=\"acf-faq-acc-btn\">\r\n            <span>Who is this programme for?<\/span>\r\n            <span class=\"acf-faq-arrow\">\u203a<\/span>\r\n          <\/button>\r\n          <div class=\"acf-faq-acc-panel\">\r\n            <div class=\"acf-faq-answer\"><p>This programme is designed for customer service managers, team leaders, and supervisors in New Zealand who are responsible for leading a customer-facing team.<\/p>\n<\/div>\r\n            <a class=\"acf-faq-cta\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTU2MjEsInRvZ2dsZSI6ZmFsc2V9\">\r\n              <span>Make an Inquiry<\/span>\r\n              <span class=\"acf-faq-cta-arrow\"><\/span>\r\n            <\/a>\r\n          <\/div>\r\n        <\/div>\r\n              <div class=\"acf-faq-acc-item\">\r\n          <button class=\"acf-faq-acc-btn\">\r\n            <span>How does this programme align with the training for customer-facing teams?<\/span>\r\n            <span class=\"acf-faq-arrow\">\u203a<\/span>\r\n          <\/button>\r\n          <div class=\"acf-faq-acc-panel\">\r\n            <div class=\"acf-faq-answer\"><p>This programme is designed to complement our training for customer-facing teams. It equips leaders with the skills to coach and reinforce the A.L.I.G.N. framework, ensuring that the training is embedded and sustained. <\/p>\n<\/div>\r\n            <a class=\"acf-faq-cta\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTU2MjEsInRvZ2dsZSI6ZmFsc2V9\">\r\n              <span>Make an Inquiry<\/span>\r\n              <span class=\"acf-faq-cta-arrow\"><\/span>\r\n            <\/a>\r\n          <\/div>\r\n        <\/div>\r\n              <div class=\"acf-faq-acc-item\">\r\n          <button class=\"acf-faq-acc-btn\">\r\n            <span>What is the delivery format?<\/span>\r\n            <span class=\"acf-faq-arrow\">\u203a<\/span>\r\n          <\/button>\r\n          <div class=\"acf-faq-acc-panel\">\r\n            <div class=\"acf-faq-answer\"><p>We offer flexible delivery options, including in-person workshops at your NZ location, virtual workshops, and one-to-one coaching.<\/p>\n<\/div>\r\n            <a class=\"acf-faq-cta\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTU2MjEsInRvZ2dsZSI6ZmFsc2V9\">\r\n              <span>Make an Inquiry<\/span>\r\n              <span class=\"acf-faq-cta-arrow\"><\/span>\r\n            <\/a>\r\n          <\/div>\r\n        <\/div>\r\n          <\/div>\r\n\r\n  <\/div>\r\n  <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Your customer service leaders set the standard for everything that happens on the front line. Give them the skills to coach with confidence, manage performance constructively, and build a team culture where exceptional service is the norm, not the exception. Book a Free Discovery Call Built for Customer Service Leaders in New Zealand Most customer [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":13270,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13405","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Service Leadership Training | Align Training<\/title>\n<meta name=\"description\" content=\"Develop your customer service leaders to build a high-performing, customer-centric culture. Our A.L.I.G.N. framework drives results. 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