About Us
For over 35 years, Align Training has been the trusted partner for leading organisations, helping them build high-performing, customer-centric teams. We are a team of passionate, experienced professionals dedicated to delivering training that creates lasting behaviour change and delivers a measurable return on investment.
We believe that success is built on alignment – alignment between your people, your processes, and your customers. Our proprietary A.L.I.G.N. framework is a simple yet powerful model that provides a common language and a consistent approach for all customer-facing and internal conversations, from sales to service to leadership.
Meet Our Team
Megan Brice
Luke Sullivan
Wayne Abel
Peter Strohkorb
Lynne Jacobs
Richard Briggs
Peter George
Martin Wright
Align Training was founded on a simple but powerful idea: that traditional, one-off training events don't work. We saw a need for a more holistic, reinforcement-led approach that would embed new skills and behaviours and deliver sustainable results.
Over the past three decades, we have honed our methodology, developed our proprietary A.L.I.G.N. framework, and built a team of world-class facilitators and coaches. Today, we are proud to be one of the most respected and effective training providers, with a long history of helping our clients achieve their goals.
Partnership
We work in close partnership with our clients to understand their unique needs and co-design solutions that deliver results.
Excellence
We are committed to excellence in everything we do, from the quality of our training materials to the expertise of our facilitators.
Integrity
We operate with the highest level of integrity, building relationships based on trust, honesty, and respect.
Innovation
We are constantly innovating and improving our methodology to ensure we are providing the most effective and up-to-date training solutions.
Ready to Partner with Us?
Let's discuss how we can help you build a high-performing team. Book a free, no-obligation discovery call with one of our experts today.
Your Questions, Answered
Our key differentiators are our proprietary A.L.I.G.N. framework, our reinforcement-led approach, and our team of experienced, expert facilitators. We don’t just deliver training; we partner with you to drive lasting change.
We have experience working with a wide range of industries, including banking and financial services, construction, agriculture, healthcare, and more. We tailor our programmes to the specific needs of each industry.
Align Training is best suited for organisations that want to build stronger sales performance, more confident leaders, and more consistent customer experiences. We work particularly well with businesses that need a shared language across teams, so sales, service, and leadership all approach customer conversations in a more aligned and effective way.
Align Training has more than 35 years of experience helping organisations develop high-performing, customer-centric teams. Over that time, we have refined our approach to focus not just on learning new skills, but on embedding behaviours that support long-term business performance.
The A.L.I.G.N. framework is Align Training’s proprietary model for creating more consistent conversations, behaviours, and customer experiences across an organisation. It gives teams a practical structure they can apply in sales, service, and leadership settings, helping people communicate with more clarity, confidence, and purpose.
We do not believe lasting change comes from a single workshop alone. Our approach is reinforcement-led, which means training is supported with follow-up, coaching, and practical application so new behaviours are more likely to stick. The goal is not simply to deliver content, but to help teams apply what they learn in their day-to-day work.
Yes. Every organisation has different goals, customer expectations, and internal challenges, so we design our programmes around your context rather than relying on a one-size-fits-all model. This helps ensure the training feels relevant to your people and supports outcomes that matter to your business.
Yes. We can deliver programmes in person, virtually, or through a blended format, depending on what works best for your team and locations. This flexibility allows us to support organisations across New Zealand and Australia while maintaining a consistent learning experience.
Our work is designed to create measurable improvements in behaviour and business performance. Depending on the programme, that may include stronger sales conversations, better customer experience scores, more effective leadership, improved team alignment, and greater confidence in customer-facing roles. Bottom line results include increased revenue, stronger margins and increased profitability. Research by LSA Global of 140 companies across 8 industries demonstrated that highly aligned organisations grow revenue 58% faster and are 72% more profitable.
Many clients choose to work with Align Training over the long term because they value a partner who understands their business, supports implementation, and focuses on real outcomes rather than short-term activity. Our emphasis on partnership, practical application, and sustained behaviour change helps create momentum well beyond the initial programme.
Our key differentiators are our proprietary A.L.I.G.N. framework, our reinforcement-led approach, and our team of experienced, expert facilitators. We don’t just deliver training; we partner with you to drive lasting change.
We have experience working with a wide range of industries, including banking and financial services, construction, agriculture, healthcare, and more. We tailor our programmes to the specific needs of each industry.
Align Training is best suited for organisations that want to build stronger sales performance, more confident leaders, and more consistent customer experiences. We work particularly well with businesses that need a shared language across teams, so sales, service, and leadership all approach customer conversations in a more aligned and effective way.
Align Training has more than 35 years of experience helping organisations develop high-performing, customer-centric teams. Over that time, we have refined our approach to focus not just on learning new skills, but on embedding behaviours that support long-term business performance.
The A.L.I.G.N. framework is Align Training’s proprietary model for creating more consistent conversations, behaviours, and customer experiences across an organisation. It gives teams a practical structure they can apply in sales, service, and leadership settings, helping people communicate with more clarity, confidence, and purpose.
We do not believe lasting change comes from a single workshop alone. Our approach is reinforcement-led, which means training is supported with follow-up, coaching, and practical application so new behaviours are more likely to stick. The goal is not simply to deliver content, but to help teams apply what they learn in their day-to-day work.
Yes. Every organisation has different goals, customer expectations, and internal challenges, so we design our programmes around your context rather than relying on a one-size-fits-all model. This helps ensure the training feels relevant to your people and supports outcomes that matter to your business.
Yes. We can deliver programmes in person, virtually, or through a blended format, depending on what works best for your team and locations. This flexibility allows us to support organisations across New Zealand and Australia while maintaining a consistent learning experience.
Our work is designed to create measurable improvements in behaviour and business performance. Depending on the programme, that may include stronger sales conversations, better customer experience scores, more effective leadership, improved team alignment, and greater confidence in customer-facing roles. Bottom line results include increased revenue, stronger margins and increased profitability. Research by LSA Global of 140 companies across 8 industries demonstrated that highly aligned organisations grow revenue 58% faster and are 72% more profitable.
Many clients choose to work with Align Training over the long term because they value a partner who understands their business, supports implementation, and focuses on real outcomes rather than short-term activity. Our emphasis on partnership, practical application, and sustained behaviour change helps create momentum well beyond the initial programme.