Turn Your Best Conversations Into Your Standard
Sales, service and leadership training for organisations across New Zealand.
One framework across sales, leadership and service, so every customer gets the same care and follow-through.
Which Conversations Are Costing You?
We give your NZ teams the clarity, purpose and skills to succeed, starting with the team that matters most and adding the others when you’re ready.
01.
Leadership Training (ALIGN Coaching)
Lead with clarity. Communicate better. Coach better. Build better teams.
02.
Sales Training (ALIGN Selling)
Sell with purpose. Better conversations. Stronger relationships.
03.
Service Training (ALIGN Customer Experience)
Serve with consistency. One standard. Every interaction. Every customer.
What alignment is worth for NZ businesses
Alignment is what happens when your salespeople, managers and service teams work to the same standard, in the same language, towards the same outcome. It shows up in the numbers.
LSA Global, 3x Organizational Alignment Research, 410 companies across eight industries.
Most organisations run one method for selling, another for coaching and a third for service. In the New Zealand market, this is connected; those gaps show fast. We train one framework across all three.
The numbers and wins our clients report
We set the measures before training begins and re-run them afterwards. Here’s what the results showed.
Additional sales revenue for every $1 invested at Youngman Richardson & Co, alongside 48.9% sales growth from Q4 2025 to Q1 2026 and 38.3% year-on-year.
Financial Industry
Phil Fairfield, Sales Director,
Youngman Richardson & Co
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Preliminary ROI at Hudson within one quarter of rolling out ALIGN Selling across their Australasian offices.
Sales Calls
Client Visits
New Jobs
End of Q1, reported by Hudson L&OD
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Deals closed per month at Honeycomb Construction after the ALIGN Selling programme, from no formal sales training beforehand.
- 3x increase in pipeline
- Consistently high incr in revenue
Managing Director, Honeycomb Construction
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Read some more big wins from our customers and trainned leaders in the industry
What Leaders Tell Us
More than 300 organisations across New Zealand and Australia have put their teams through this, from sole traders to multinationals.
Kicking myself for not doing this sooner!
Simple and effective sales process that works for beginners to veterans. Went from closing 11 deals per month to 19.
Honeycomb Construction
William Lin
Managing Director
“Megan from Align Training was engaging and very interested in delivering the right training to suit our company’s specific needs. Highly recommend their services and will definitely be using them again in the future.”
Rachel Beechey
Director, Rose’s Alteration.
“I am a small business owner. I have been in business since 2017 with no sales training. I went on the Align Selling Sales Training Course in June 2023 and couldn’t recommend it enough. Within the duration of the course, I have gone from closing 11 deals per month to 19! They have a simple and effective sales process that works for beginners to veterans.
By changing the way I think about sales, I’ve also tailored my approach to each customer because of this course. Even my wife commented on how my sales calls have dramatically changed! Kicking myself for not going sooner with the thought of those lost customers. Very impressed and highly recommend to small/ medium business owners!”
William Lin
Managing Director, Honeycomb Construction
“I have never, ever had a staff member participate in work-based training and so positively rave about it!!! We now have all of our Facilitators very keen to receive similar training. A particular challenge for Facilitators is managing staff who are generally part-time, mostly working independently and very little face to face connection with their manager let alone colleagues or anyone else in the company. The skills developed through your training positions managers very well to be effective in this situation.”
Karen Wilton
Systems Transformation Manager, NZ Health Group Healthcare
“We are in the final stages of rolling out our new CRM, and I am really proud of the end product which has our sales framework prompts throughout. In addition, we plan on launching the PolyNovo Playbook and running a pre-call planning workshop at our Half Year Meeting next week. Thanks to you, all of that is now possible!”
Valerie Young
Sales Director PolyNovo Healthcare
“I completed the Sales training course through Align Training recently, thoroughly enjoyed it. Great content – walked away with a huge amount of knowledge, sales confidence and a bunch of ways to improve our sales approach and process.
Thanks Megan and Luke – will be back for other course in the future for sure.”
Jordan Statham
Managing Director, The Conduction Company, Electrical.
“Fantastic facilitators! Would recommend to anyone looking for some structure in the sales process.”
Desmond Nash
Group Account Director, Acumen, PR and Media.
How We Work
We diagnose what’s in the way, train your people to fix it, measure the change and keep it going, all built around your business in New Zealand.
Diagnose and tailor
Know where you start
We interview your leaders, assess current capability and agree your success measures. You receive a written audit and a programme tailored to your business, industry and customers.
Train your team
Skills built on your business
A 1.5-day workshop where your team practises the A.L.I.G.N.™ conversation framework, mindset and value proposition plus more. Delivered in person, virtual or blended sessions
Reinforce and coach
Habits that last
Seven weekly 90-minute follow-up sessions. Your managers learn to coach the A.L.I.G.N.™ steps in their one-to-ones, so the language and framework holds long after training.
Measure and report
Proof of return
We measure success metrics agreed in step one against your baseline and re-score capability. You see what changed and what it returned.
Reinforcement is the programme. After graduation, your team keeps LMS access, refreshers and our ongoing support.
The Team Behind the Programme
Align’s programmes are designed, delivered and measured by a team of specialist facilitators and consultants with backgrounds in sales leadership, business psychology, capability development and executive coaching, working with organisations worldwide.
300+
organisations trained across New Zealand and Australia since 1991
25+ years
on our longest client relationship
Your customers arrive informed. The conversation still decides the deal.
Customers now research and shortlist on their own, increasingly with AI, long before they meet your team. By the time they reach your salesperson, they’re checking whether any of it holds up.
AI can answer product questions. It cannot diagnose a problem, take the risk out of a decision, or earn trust. That is the conversation that decides the deal, and it is the one we train.
Book a 20 Minute Discovery Call
A no-obligation chat about where your team’s losing deals, and we’ll tell you straight if we’re not the right fit.
- We will ask about your win rate, your sales cycle and where deals stall
- You will get an honest read on what is actually causing it
- Ballpark pricing on the call, so there are no surprises later