SPQ*GOLD®: The Sales Preference Questionnaire

Uncover the Hidden Barriers to Sales Success in Your AU Team

Why do some salespeople consistently hesitate to pick up the phone, while others prospect with confidence? The answer often lies in a hidden barrier known as Sales Call Reluctance®.

About This Assessment

The SPQ*GOLD® (Sales Preference Questionnaire) is the original, research-based assessment designed to identify the precise forms of this reluctance that may be holding your salespeople back. Developed by Behavioural Sciences Research Press, this powerful diagnostic tool provides a deep dive into the emotional and psychological factors that inhibit prospecting and self-promotion.

By identifying these hidden barriers, you can provide targeted coaching and training to help your sales team become more proactive, resilient, and successful.

What is Sales Call Reluctance®?

Sales Call Reluctance® is more than just a fear of rejection. It is a collection of specific, identifiable hesitations that can sabotage sales performance. The SPQ*GOLD® assessment measures 16 distinct types of sales reluctance, including:

Telephobia

Fear of using the telephone for prospecting.

Yielder

Hesitation to be seen as intrusive or pushy.

Role Rejection

A belief that selling is not a worthy profession.

Social Self-Consciousness

Fear of selling to upscale clients.

How It Works

Each member of your sales team completes the online SPQ*GOLD® assessment. We then provide you with a detailed report for each individual, outlining their specific areas of sales reluctance and providing targeted coaching recommendations. We can also facilitate a team workshop to debrief the results and introduce strategies for overcoming these barriers.

Benefits of the SPQ*GOLD® Assessment

Identify Hidden Barriers

Uncover the root causes of poor prospecting activity and sales performance.

Targeted Coaching

Provide specific, targeted coaching to help salespeople overcome their individual forms of reluctance.

Improved Sales Performance

Increase prospecting activity, build a stronger pipeline, and drive higher sales results.

Smarter Recruitment

Use the assessment to identify candidates with a low propensity for sales reluctance.

Ready to Build a More Proactive Sales Team?

Let's discuss how the SPQ*GOLD® assessment can help you uncover and overcome the hidden barriers to sales success. Book a free, no-obligation discovery call with one of our experts today.

Frequently Asked Questions

Helping startups and small businesses simplify processes, optimise performance, and scale with confidence

No, Sales Call Reluctance® can affect salespeople at all levels of experience. The SPQ*GOLD® assessment is a valuable tool for both new and experienced salespeople.

Make an Inquiry

Yes, the online assessment can be completed by anyone in New Zealand with an internet connection. We are an authorised partner for SPQ*GOLD® in AU.

Make an Inquiry

The SPQ*GOLD® is not a personality test. It is a specific, diagnostic tool that measures the presence and intensity of the various forms of Sales Call Reluctance®. It is designed to be used for coaching and development, not for selection.

Make an Inquiry

No, Sales Call Reluctance® can affect salespeople at all levels of experience. The SPQ*GOLD® assessment is a valuable tool for both new and experienced salespeople.

Make an Inquiry

Yes, the online assessment can be completed by anyone in New Zealand with an internet connection. We are an authorised partner for SPQ*GOLD® in AU.

Make an Inquiry

The SPQ*GOLD® is not a personality test. It is a specific, diagnostic tool that measures the presence and intensity of the various forms of Sales Call Reluctance®. It is designed to be used for coaching and development, not for selection.

Make an Inquiry

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