Creating Member Value through Sales Training in Customer-Owned Banks in Australia and New Zealand
In the unique landscape of customer-owned banks in Australia and New Zealand, the emphasis on creating member value is more critical than ever. At Align Training Centre, we recognise that the key to this value creation lies in specialised sales training tailored for customer-owned banking institutions.
Read More
Can our financial institutions rebuild trust?
It has been a long time coming. Last week the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry released its final report. As prescribed in its remit, the Royal Commission found evidence of misconduct in quite a number
Read More
How Credit Unions Fuel Economic Growth in New Zealand & Australia
Credit unions play a vital role in fuelling economic growth in both New Zealand and Australia. As member-owned financial institutions, credit unions prioritise the well-being of their communities and are uniquely positioned to support local economies.
Read More
The Indispensable Role of Ethical Sales Training in the Banking and Finance Industry: A Focus on New Zealand and Australia
In the high-stakes banking and finance sector, achieving competitive edge hinges not only on the financial products offered, but also on the Align and ethical behaviour of those selling them. It is within this context that the importance of ethical sales training has gained significant recognition.
Read More
The Importance of Sales Training for Ethical Selling in the Banking Industry
Revelations about banks incentivising staff and third parties to push products on customers, such as unnecessary mortgages, credit cards and deposit accounts, have eroded public trust.
Read More