FAQs
Frequently Asked Questions
Straight answers on time, cost of attention, and what actually changes in your selling. Still unsure? Talk it through with us.
Who should attend this programme?
This programme is designed for anyone who is responsible for the performance of a sales team: sales directors, national sales managers, regional managers, team leaders, and commercial leaders who carry revenue accountability. It is equally relevant for leaders who have risen from a sales background and want to sharpen their coaching and management approach, and for experienced leaders who have managed teams for years but have never worked with a structured coaching framework. If your results depend on developing your people rather than selling yourself, this programme is for you.
What does the one-on-one coaching component involve?
One-on-one leadership coaching is available as part of the programme and is one of the most valued elements for senior leaders. Sessions are structured around your specific leadership context: the challenges you are navigating with your team, the performance conversations you are having, the gaps you want to close, and the leader you want to become. Coaching is not generic advice. It is a focused, confidential conversation with an experienced facilitator who understands commercial leadership and the realities of managing a sales team. The number of sessions depends on the programme structure agreed with your organisation.
When can we expect to see results in our team?
The first changes are usually visible within four to six weeks, as leaders begin applying new coaching rhythms and having more structured performance conversations. The team-level impact, improvements in pipeline quality, conversion rates, and consistency of execution, typically becomes measurable within ten to twelve weeks when leaders are actively reinforcing the A.L.I.G.N. framework in their day-to-day management. The longer-term shift, from a team that depends on individual talent to one that performs consistently through shared habits and accountability, builds over a programme duration of three to four months.
How does this integrate with our existing sales methodology and CRM?
The A.L.I.G.N. framework is designed to complement your existing sales process and performance systems rather than replace them. We work with you to map the framework to your pipeline stages, deal review cadence, and CRM fields so that coaching conversations and performance tracking feel connected rather than separate. Several of our clients have embedded A.L.I.G.N. language directly into their CRM workflows, which makes adoption easier for the team and gives leaders a clearer view of how the framework is being applied at each stage of the sales cycle.
Is this suitable for leaders managing remote or hybrid sales teams?
Yes. The coaching skills and leadership rhythms developed in this programme apply equally in face-to-face, virtual, and hybrid team environments. In fact, leaders managing distributed teams across multiple locations or across the Tasman often find the structured coaching framework especially valuable: when you cannot walk the floor or observe conversations naturally, having a consistent model for check-ins, deal reviews, and development conversations becomes even more important. The programme delivery itself can also be structured as virtual sessions to suit your team’s geography.
How does this programme work alongside Align Selling for Sales Teams?
The two programmes are designed as a pair. The Sales Teams programme gives your salespeople a consistent, structured approach to every customer conversation. This programme gives you, as their leader, the coaching skills and management frameworks to reinforce that approach, hold performance accountable, and sustain the improvement over time. When leaders and their teams develop together on the same framework, the learning embeds significantly faster and the results are more durable. Many organisations across New Zealand and Australia run both programmes concurrently or in close sequence for exactly this reason.
My team is already performing well. Is there still value in this programme?
Yes, and often the leaders who get the most from it are those whose teams are already performing at a reasonable level. The question for high-performing teams is rarely whether they are hitting their numbers today; it is whether that performance is consistent, predictable, and dependent on a system rather than on your best two or three reps. This programme helps leaders build the coaching habits and accountability structures that take a good team and make it reliably excellent, and that protect performance when key people leave, markets shift, or the team scales.
How do you help leaders who are managing an underperforming salesperson?
This is one of the most common challenges sales leaders bring to the programme and one of the most practical areas we work on. We develop your ability to diagnose what is actually driving underperformance, whether it is a skills gap, a mindset issue, a motivation problem, or something else entirely, and give you a structured approach to having the performance conversation in a way that is direct, fair, and focused on improvement rather than confrontation. Leaders consistently tell us this is one of the highest-value outcomes of the programme: the confidence to address underperformance early and constructively rather than managing around it.
