FAQs
Frequently Asked Questions
Straight answers on time, cost of attention, and what actually changes in your selling. Still unsure? Talk it through with us.
What industries do you work with ?
We work with organisations across diverse industries, including banking and financial services, medical device and healthcare, equipment hire and construction, agriculture and primary industries, Te Ao Māori organisations, and professional services. We have specific expertise in complex and regulated environments and can tailor our approach to your industry’s unique challenges.
How is your training delivered (in-person vs. virtual)?
We offer flexible delivery options to suit your needs. Training can be delivered in-person for maximum engagement at your location, or online/virtually if that works better for your team. For virtual delivery, we typically structure workshops as three half-day sessions rather than full-day sessions to optimise engagement and retention.
What is the typical duration of a training programme?
Our programmes typically span 12-16 weeks, including the initial diagnostic phase, core workshops, leadership and coaching development, and reinforcement and consolidation. However, the exact duration depends on your organisation’s needs and goals. We work with you to design a programme that fits your timeline and budget.
How do you measure the success of your training?
We measure success through multiple metrics, including pre- and post-training assessments, sales performance metrics (e.g., conversion rates, deal size, pipeline), behavioural observations, and management scorecards aligned to commercial outcomes. We also track adoption and use of the A.L.I.G.N. framework through ongoing feedback and coaching.
What makes the A.L.I.G.N. framework different from other sales methodologies?
The A.L.I.G.N. framework is a simple, agile model that applies across all customer-facing conversations, not just sales. It emphasises needs-based, values-aligned conversations and is designed to drive lasting behaviour change. Unlike complex sales methodologies, A.L.I.G.N. is easy to learn, remember, and apply in real-world situations.
Can you customise the training for our specific needs?
Absolutely. Every organisation is unique, and we believe training should reflect that. We start with a diagnostic phase to understand your specific challenges, goals, and context. We then design a tailored programme that addresses your needs and aligns with your organisation’s values and strategy.
What is included in the discovery call?
The discovery call is a free, no-obligation conversation where we learn about your organisation, your sales challenges, your goals, and your team’s current capabilities. We discuss your timeline, budget, and preferred delivery format. By the end of the call, you’ll have a clear understanding of how Align Training can help you achieve your sales transformation goals.
Do you offer train-the-trainer programmes?
Yes, we can certify internal facilitators to deliver the A.L.I.G.N. framework training within your organisation. This is particularly valuable for larger organisations or those looking for a long-term, sustainable approach to training and development.








